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Eden Resort & Spa
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Reviews (1,780)
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116 - 121 of 1,781 reviews
Reviewed 6 October 2017

Recommend for best location to stay for short holiday for business people
and relax , good for family holiday and incentive tour. Swimming cleans are very good, breakfast and dinner was excellent spread is vey good

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Selvaraju B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eden R, Manager at Eden Resort & Spa, responded to this reviewResponded 6 October 2017

"Ayubowan"

Dear Valued Guest
Thank your for your extensive review on TripAdvisor of your recent stay with us at The Eden Resort & Spa. The team and I are very happy to see that the hotel has exceeded your expectations. I will share your comments with the kitchen brigade who are doing a great job!

I do hope that the team and I have the opportunity to welcome you back to EDEN RESORT & SPA in the near future.

Warm regards,
Prasanna De Alwis,
Resident Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

It’s a very nice and comfortable resort to spend your holidays with your family.
The rooms are very comfortable and it’s a busy hotel with a lot of rooms

The hotel has access to the beach from inside and they have a very large swimming pool. The restaurant offers good food and they are many other amenities like spa, gym, games rooms and a salon

Stayed: September 2017, travelled with friends
1  Thank Subsat69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eden R, Manager at Eden Resort & Spa, responded to this reviewResponded 6 October 2017

"Ayubowan"

Dear Valued Guest
Thank your for your extensive review on TripAdvisor of your recent stay with us at The Eden Resort & Spa. The team and I are very happy to see that the hotel has exceeded your expectations. I am happy to read that you enjoyed our entertainment & sports facilities.

I do hope that the team and I have the opportunity to welcome you back to EDEN RESORT & SPA in the near future.

Warm regards,
Prasanna De Alwis,
Resident Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2017

We stayed at the hotel for two weeks in September and thought it to be one of the best holidays we have ever experienced - even though we have visited Sri Lanka on previous occasions. Staff were a delight, the food and service were of excellent quality. We will certainly visit the Eden again. Our personal request to the Manager would be to thank all staff for a job well done.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank nerjanits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eden R, Manager at Eden Resort & Spa, responded to this reviewResponded 6 October 2017

"Ayubowan"

Dear Valued guest

Thank you so much for the valuable feedback provided to us. We hope to have the opportunity to welcome you back to EDEN very soon and if I may assist you with anything, please email me directly at rm_theeden@brownshotels.com


Hope to see you soon.

Best Regards
Prasanna De Alwis
Resident Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017

Where do I start? After a very long journey, we arrived at Eden Resort and Spa. A lovely welcome by the check in staff with a lovely refreshing cocktail to quench our thirst. Our room was on the ground floor and it was a great location. Shan aka, who was our room attended ant, always had a smile and made our room up daily to a high standard. The differenr towel displays were always lovely to see. We got to know several of the staff, especially Lahiru, who worked at the poolside bar (as well as covering in many other departments). He was so friendly and helpful (a mangers in the making, I'm sure) Also, Brendon, the Food and Beverage Manager, was so lovely to chat to. We had the romantic meal in the Tree Hut which was amazing. Nothing was too much trouble for Lahiru and Brendon. I must admit, all the staff we met made us feel very welcome.
We booked a few tours from the boys on the beach. Patte and Lucky organised great trips for us at great prices. They took us where we wanted to go to. Our own private tours.
Absolutely fantastic holiday. Thank you

Room Tip: Pool bar side on the ground floor is great for access to pool, dining room, spa and beach
  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Yvonne0408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eden R, Manager at Eden Resort & Spa, responded to this reviewResponded 6 October 2017

"Ayubowan"

Dear Valued Guest

Thank you very much for keeping confidence on The Eden Resort & Spa as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well.

I am delighted to see that the our high standard of customer service from managers to staff level have wowed you during your time with us. I do hope that the team and I have the opportunity to welcome you back to EDEN RESORT & SPA in the near future.

Bets regards

Prasanna De alwis
Resident Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

Me & my Wife spent wonderful couple of nights in Hotel Eden which is one of great experience in our lives. the hospitality , service & the support of hotel staff is really appreciable. We enjoyed the variety of food range very much.  specially we would like to thank Mr.Wasantha (Room service), Shamila & Yohan ( Front office ) for their kind service . we recommend this hotel to anyone who wish to experience the fabulous hospitality & great service .

Room Tip: best food, best room service
  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Pradeeprocky1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eden R, Manager at Eden Resort & Spa, responded to this reviewResponded 24 September 2017

"Ayubowan"

Dear Valued Guest,

Words do not suffice to express how grateful we are for your review. Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement.

We select, train and coach our team around the idea that customers deserve memorable and positive experiences and it is up to them to deliver. We are glad to know your experience was positive in every possible way, starting from front desk to the kitchen.

We look forward to your next visit sooner than later and will once again to welcome you with open arms!!

Best Regards,
Prasanna De Alwis
Resident Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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