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All reviews themed dinners anse lazio different theme beach restaurant the general manager rooms are comfortable dressing room praslin island palm trees perfect setting live music st pierre our honeymoon spent a week beach chairs dive centre breakfast and dinner
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Reviewed 9 November 2011

The location and beach of this hotel are wonderful. The accommodation and food were average and could have been better for the price, but the staff were friendly and helpful and when you are in such a lovely location it seems not quite so important. However, I certainly would not rate it 4 star.

Room tip: Rooms away from the restaurant are quieter as they often have a band playing there at night.
Date of stay: September 2011
  • Trip type: Travelled with family
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1  Thank Phoenix029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PBethune, General Manager at Paradise Sun, responded to this reviewResponded 16 November 2011

Dear Sir/ Madam,

On behalf of the Paradise Sun Hotel team, we’d like to thank you for taking the time to share your experience during your stay with us.
Your comments are valuable to us so we can endeavour to best satisfy you and other customers in the future.

Thank you once again for staying with us and we look forward to welcoming you back at Paradise Sun Hotel in the future.

Regards,

Mr. Philippe Bethune

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2011

Beautiful beach.
Average small rooms (not in best condition)
Reasonable spa.
Diving centre on site.

What really put me off this hotel was the restaurant:
Horrible food!!! (really very very bad)
Slow unpleasant staff.
The restaurant manager was rude and obnoxious.
Would not return to this hotel because of the above.

Date of stay: November 2010
  • Trip type: Travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Live4Luv2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PBethune, General Manager at Paradise Sun, responded to this reviewResponded 27 October 2011

Dear Sir/ Madam,

Thank you for your review on Paradise Sun Hotel.

Our guest comments are very valuable to us and we are pleased to communicate the recent changes at Paradise Sun in my capacity of General Manager.
From what we understand, you stayed with us in November 2010, and since then we’ve done some major refurbishments at Paradise Sun. We’ve redesigned and refreshed the Superior rooms, and are in the phase of redesigning our Deluxe/ Family rooms. In December 2010 we recruited a new Food & Beverage Manager who has made significant changes to our restaurant standards. With the assistance of the Southern Sun Training Department, an internationally recognised Chef trained our kitchen team, and improved the culinary experience at Paradise Sun. We’ve also recruited 4 new professional expatriate captains who are reinforcing our service levels. We now also provide in addition to our Food and Beverage services, a beach service where you can be served at your sun bed, and we have also recruited a new Restaurant Manager.

Towards the end of the year with the assistance of a new head of department and expatriate staff, we are confident to offer exceptional service in our Housekeeping department. The objective will be to train and improve the services provided by our current team.

We’d really like you to discover the new Paradise Sun in the future.

With kind regards,

Mr. Philippe Bethune.

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Reviewed 14 August 2011

The hotel appears as a four star hotel which definitely ia not according to european standards. The cleanliness of the rooms us not the top, we asked for changing the sheets and they didn't do as it was not planned for that day. The bathroom was cleaned after one week from the arrival and the sanitary bags were not provided again though used. Except one person in particular, all the staff was nice with us and available. Dinner was rich though not that various. Good thing that they provided sea towel everyday for free.

Date of stay: August 2011
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1  Thank liletti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2011

We fist stayed at The Paradise Sun in September 2007 and wrote a review thereafter. We loved it (and Praslin) so much, we returned in October 2008 and noticed that the food and restaurant standard was not as good as it had been the previous year. We spoke to the manager at time who advised us that while we were there, the staff and food & beverage manager were implementing some very positive changes. In April 2011, we decided to return for a 10 day stay for our anniversary. The hotel general manager, Phillipe and reception manager, Wendy, were wonderful and upon arrival, we were given first class treatment and made to feel like family!! Our stay was again relaxing, idyllic and all that we expected..... and we were totally spoilt. The new food & beverage manager, Lionel Ferrari, went out of his way to make our time special and both he and the general manager, Phillipe really gave us special attention. The food served at the breakfast buffet and in the restaurants was of an exceptional standard and a huge improvement on our first and second trip to the hotel. The staff were friendly and attentive, the rooms had lovely added touches and the tea time at 3pm at the pool area was very well advertised. In addition, there were lovely evenings planned for all the guest with welcome cocktails and snacks and traditional dancing. The live music in the evenings was also very good. We noticed that there was a lot more for children to do and a separate activity centre for them (since we don't have children this was a bit more reminiscent of the kiddies clubs at Mauritius, as we had always deemed this more of a quitet couples getaway).
The ONLY negative thing we can say is that APRIL is the season for sandflies on Pralin's east coast and unbeknown to us, the Paradise Sun beach is sprayed daily in front of the hotel to keep them away so you are not bothered if lying on the hotel beach BUT... the beach is obviously not sprayed on the route to the town. We merrily took our usual stroll along the beach to the shops after lunch only to return looking like we both had chicken pox!! The sandflies bit every uncovered part of our bodies which came up in welts which were very itchy and irritated in the sun.... the answer is to wear insect repellent at this time of year if you are going to walk along the beach on Praslin's east coast, even at midday!!! So go prepared with sunblock and insect repellent for use in the day and on the beach as not even a good antihistamine cream could soothe these bites (which lasted a good few weeks after we had returned home.) Even this did not dampen our wonderful stay at Paradise Sun and the staff could not have been more attentive. The spa at the hotel is also of a very good standard and adds that luxurious touch! After three stays at the hotel, we still find this to be Paradise!! PS: if you travel with the Seyunique tour operator from South Africa, chances are your flight will be changed to accommodate their schedule and you may even land up getting a few extra days in Paradise! We will be back, sand flies and all!!

Date of stay: April 2011
  • Trip type: Travelled as a couple
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8  Thank kevli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2011

ma come fate a scrivere delle belle recensioni?? ma dove andate di solito???
Il posto e' costoso, si mangia da schifo, e' sporco, il personale fa pena e parlando con il direttore cercava di spiegarmi che(essendo il popolo super-comunista) lui non riesce a farli lavorare piu' di tanto o a pretendere perche' hanno una specie di sindacato..
ma chissene???????
Spiaggia misera e al di fuori morte e desolazione!!
Mare bello ma con tutti questi soldi andavo a godere in miliardi di altri posti MIGLIORI!!!!!
Piuttosto che nadare ancora mi sparo

Date of stay: August 2010
  • Trip type: Travelled with family
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7  Thank inevitabilefollia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PBethune, General Manager at Paradise Sun, responded to this reviewResponded 25 July 2011
Google Translation

Carissimi clienti,

Siete stati da noi al Paradise Sun un anno fa. Mi dispiace che questo viaggio vi abbia lasciato una brutta esperienzia delle Seychelles e del Paradise Sun.
Dovete pero riconoscere che il punto di vista e il giudizio sono differenti da persona a persona. Forse la destinazione da voi scelta non e stata abbastanza animata.
Per quanto riguarda il personale seychellese la piu parte dei nostri clienti li considerano amabili e gentili.

Noi non ci permettiamo di giudicare la storia di questo paese e il commento a quale fate allusione non viene da parte mia perche sono in carica come direttore dall’aprile 2010.
Stiamo faccendo il possibile per portare un buon miglioramento constantemente, gli ultimi consigli avuti dai clienti ci hanno mostrato che siamo in miglioramento.
Noi ci permettiamo di rispondere ai commenti come il Suo quando reputiamo siano un po eccessivi ed esagerati.

Distinti saluti.

Philippe Bethune
General Manager

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