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“Stunning views from luxurious surroundings”

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Mayor La Grotta Verde Grand Resort
Ranked #1 of 13 Hotels in Agios Gordios
Certificate of Excellence
Reviewed 25 May 2017

Unfortunately there were a few fine details that let this luxurious hotel down. The first being the arrival drink at reception... this was orange squash and was served a little late. As the hotel operates on an all inclusive basis it would have been nice to receive a choice of orange juice or sparkling wine, which is freely available at the bars. We felt we needed a drink after surviving the ordeal of Corfu airport... the conveyor belt stopped for a while then the lights went out! Cases took ages to be retrieved and guests were left on a hot cramped coach waiting for stragglers. Once en route we had two drop offs. Unfortunately, the second was a hotel up the coast which was located at the bottom of the cliff which took a good while to go down and then obviously back up. Transfer time from landing to arrival at the hotel was around 3 hours, I would recommend a private transfer via taxi rather than the Tui included option.

Food was generally ok but not amazing. The show cooking area was a let down; a lot of the meat ended up very over-cooked. Any meat that was stewed was good but the grilled meat was tough. We felt the a la carte restaurants offered a nice change with better quality food, the main courses however were a little on the small side. It was disappointing though that we were only allowed one visit to each per stay instead of per week. I think the 'French' restaurant could be visited when available but as we had to wait 11 days for our first table there it was very booked up and we could not visit again. Desserts looked good but were mostly disappointing with synthetic cream. The ice-cream was abundant and good fortunately. This was also available all day at the bar areas on a 'help yourself' basis!

TIP: Book your table reservations as soon as you arrive - the desk for this is in the foyer on the right as you walk into reception.

Breakfast was ok but there were no poached eggs in the main restaurant and the pastry option was poor.

You can visit the Areti (Italian restaurant) as many times as you wish for lunch. This was our favourite option at lunch time as there are outdoor tables overlooking the pool. The staff here are exceptionally courteous, especially the tall, blonde, short haired lady who makes sure your glasses are topped up regularly!

The drinks selection I felt was ok. My husband wasn't keen on the brandy but he said the whisky was ok. I didn't like the white wine but the rose was fine. Some of the bar tenders were VERY generous with the gin and I often ended with more gin than tonic! If you can only drink decaf coffee/tea you have a problem here. Firstly, there is no decaf tea in the resort so bring your own. There is decaf coffee but you have to pay for it at the bars! There is an option of this in the room. We managed to get extra delivered to our room instead of ordinary coffee. If you order decaf from the bar you are served with a cup of hot water and a sachet to do-it-yourself! Not really in keeping with the standard of the hotel.

By far the most impressive element of this establishment is the staff. We have never had such good service. They were so cheerful, professional, polite and kind. Nothing was too much trouble. Dawn, the Guest Relation Manager, deserves a mention... she sorted out an issue for us without quibble and everyone seemed to have a good word to say about her.

We were in a superior room in block 7 (at the very top of the resort). The room was fine but we had to ask the maid to remove a few spiders and webs which she kept missing when cleaning. There were quite a few insects scurrying around on the floor and on arrival a couple of well fed mosquitoes. After using our plug-ins we didn't see any more. It would have been nice to have had a couple of sun loungers on the balcony; there was more than enough room. The only rooms which appeared to have this addition were the plunge pool rooms. There was no bath but the shower was large and efficient. Fluffy white towels were changed as often as wished. I found the bed too hard but hubby was very comfy in it.

The location of the hotel is absolutely stunning set on a cliff. As everyone has commented it is very hilly, especially in the bungalows or block 7. The golf buggies seemed to break down often - not sure whether this was due to the batteries running out with all the usage.

There are a few bars around the complex. We liked the terrace in the Prestige bar. Just sitting there sipping a Tequilla Sunrise was unique. The roof top bar is where the entertainment is held. There were a few excellent acts. Our favourites being the Jazz band and the Latin group - they had everyone up and dancing, great fun. We weren't so keen on the Three Tenors, although a lot of people seemed to enjoy. The only problem was that it was extremely chilly up there in May - the option of a few blankets wouldn't have gone amiss.

There are lots of sunloungers with deep matresses scattered around, however, some are very close together. You could always get a lounger somewhere but the best positions were reserved around 7:00am. Due to the steep cliff the sun didn't appear very early so there were only a few places where you could sunbathe at that time - those loungers were reserved very early.

We hired a car for 3 days from Rolandos in the village. The roads were fairly quiet but very narrow/steep in places and not well signposted. We enjoyed going up to the hilltop villages; especially Chlomos. The views are spectacular. Everywhere we went the people were fantastic, so friendly and laid back. We went to a pottery shop near the Achilion Palace and were shown around the workshop!

We used the hotel shuttle to Corfu town which runs a couple of times in the day and also does a couple of evening runs. It was 8 euros/person. It was interesting to go round the old fortress and meander around the town.

After a fortnight we still didn't want to come home. The return transfer was fine with no other stops so took just 35 minutes. The airport was a nightmare however - too many queues, and it was baking hot queueing outside the airport in the midday sun! The airport experience would probably deter me from going to Corfu again.

In summary, with a few slight tweaks this hotel could be excellent. Thanks to the wonderful staff we had a fantastic holiday despite the food which wasn't quite up to standard. However, I shall miss Corfu and this hotel.

Room Tip: All rooms have sea views - request a low floor room if you don't like walking. If you have mobi...
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  • Stayed: May 2017, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank Medsec7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gboikos, Rooms Division Manager at Mayor La Grotta Verde Grand Resort, responded to this reviewResponded 25 May 2017

Dear Guest,

"Kalispera" from Corfu and Mayor La Grotta Verde Grand Resort.

We greatly appreciate your review on Trip Advisor and all our staff is delighted that they managed to take away the stress of your daily routine and offer you an exclusive and relaxing vacation experience with us.

We continue our endeavor to provide the best of holidays for all our guests at the Mayor La Grotta Verde Grand Resort and improve our services and facilities each year.

Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result.

We will take your precious comments into account to keep improving our service quality.

We would like to thank you once again for your kind preference and we look forward to seeing you next summer!

With my Warmest Regards,

Gregory Boikos
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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316 - 320 of 2,441 reviews

Reviewed 23 May 2017 via mobile

This hotel lets it self down with poor food the rooms out look and bar staff are wonderful this hotel is not suitable for those who are disabled due too the very steep hill climb to get any where and although states it suitable for gluten free this is very very limited

Stayed: May 2017, travelled with family
3  Thank christine s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gboikos, Rooms Division Manager at Mayor La Grotta Verde Grand Resort, responded to this reviewResponded 24 May 2017


Dear Guest,

"Kalispera" from Corfu and Mayor La Grotta Verde Grand Resort!

Thank you for writing about your stay at Mayor La Grotta Verde Grand Resort.

We take great pride in making everyone feel welcomed.

We will take your precious comments into account to keep improving our service quality.

Your remarks encourage us to continue the good and hard work, assuring you of our best of attentions and quality services at all times.

I do hope to have the pleasure of welcoming you back in order to show you that we do much better than what you experienced the last time.

With my Warmest Regards,

Grigoris Mpoikos
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017

I would be hard pressed to find fault with this hotel. The staff were very professional and friendly,The food was very good with a wide variety of options. The drinks, many of which were well known brands were plentiful. The location was beautiful with a long sandy beach and nice shallow water for quite a long way out, but beware you will have to be prepared to climb a fair number of steps up and down to the beach. There is a beach bar were the drinks are included in the all inclusive but if you wish to have food down there you will have to pay.for it. The one draw back was the bed - the most uncomfortable bed I have ever slept on - Fred Flintstone's bed was probably more comfortable. If you can sleep on such a hard bed then I would definately recommend this hotel. Spent 1 week there 2017

Room Tip: The majority of rooms have a seaview, lovely for watching sunsets and get the sun from about 14:00 0...
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  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank CLEWirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gboikos, Rooms Division Manager at Mayor La Grotta Verde Grand Resort, responded to this reviewResponded 24 May 2017

Dear Guest,

"Kalispera" from Corfu !!!

We greatly appreciate your review on Trip Advisor and all our staff is delighted that they managed to take away the stress of your daily routine and offer you an exclusive and relaxing vacation experience with us.

We continue our endeavor to provide the best of holidays for all our guests at the Mayor La Grotta Verde Grand Resort and improve our services and facilities each year.

We would like to thank you once again for your kind preference and we look forward to welcoming you once again in the near future.

With my warmest regards.
Gregory Boikos
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017 via mobile

I have just returned form this hotel and have mixed reviews one I would never return although we had a lovely holiday the hotel was fully booked to its capacity although it has new rooms which is one that we stayed in have to say it was a lovely room but very far from the restaurants very steep waking all round the hotel where ever you go was not shown round the hotel when we got there so only found out about a short cut the day before we left there is buggies how ever to pick u up with effort. The hotel have a big big towel issue which when I read the reviews before I booked it the hotel said this would be addressed far from it the lounges were all full by at least 9 with towels reserving them sign up saying no towels before 10 which is hidden under the parasols I know towels were put out at 7 because the couple we spoke to said they did it every morning.
The main restaurant was very busy with rude people pushing in to get there food the Greek restaurant was much nicer.
We were near the prestige bar so used that quite a lot we found the staff in there two of which we found to be quite rude they always seemed to ignore us one called Maria was lazy just seem to walk about pretending to be busy I think they thought we were having too many drinks bearing in mind it's all inclusive and we can have what we want but they were quite happy to serve other people many times I waited at the bar and other people were served before me drinks are differently water down even down to the spirits . The bars and pool areas do not have enough seats and loungers for the amount of people that now stay there entertainment very poor too. I have to say the reception staff were very nice and very helpfully as I had to call a doctor as I had a infected bite this hotel is not for people with a walking problem and not for me. We paid well over 1200 for a week when others couples paid that for two not worth the money.

Stayed: May 2017, travelled as a couple
6  Thank 11elainescott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gboikos, Rooms Division Manager at Mayor La Grotta Verde Grand Resort, responded to this reviewResponded 24 May 2017

Dear Guest,

"Kalispera" from Corfu and Mayor La Grotta Verde Grand Resort.

We greatly appreciate your review on Trip Advisor and all our staff is delighted that they managed to take away the stress of your daily routine and offer you an exclusive and relaxing vacation experience with us.

We continue our endeavor to provide the best of holidays for all our guests at the Mayor La Grotta Verde Grand Resort and improve our services and facilities each year.
We are constantly seeking to improve our services; therefore, your feedback is very valuable to us.

We will take your precious comments into account to keep improving our service quality.
We would like to thank you once again for choosing our resort and we are looking forward to welcoming you once again in the future.

With my warmest regards,

Gregory Boikos

Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017

We stayed there from 14th to 21st May. The hotel location is breathtaking. Our room had a big terrace/ balcony overlooking the bay and it was in a separate building( when I was booking it i choose the ugrade option). Food was quite good with a variety of choices. All the staff we spoke to or were served by was extremely polite and helpful. Massive thank you to all bar staff, waiters and hostesses. I would definitely recommend this hotel. We also travelled by car across Corfu and from what I've seen around, I've made the perfect choice with that hotel.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
5  Thank Magdalena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gboikos, Rooms Division Manager at Mayor La Grotta Verde Grand Resort, responded to this reviewResponded 23 May 2017

Dear Guest,

"Kalimera" from Corfu and Mayor La Grotta Verde Grand Resort.

We greatly appreciate your review on Trip Advisor and all our staff is delighted that they managed to take away the stress of your daily routine and offer you an exclusive and relaxing vacation experience with us.

We continue our endeavor to provide the best of holidays for all our guests at the Mayor La Grotta Verde Grand Resort and improve our services and facilities each year.

We would like to thank you once again for your kind preference and we look forward to seeing you next summer!

Kind regards,
Gregory Boikos
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mayor La Grotta Verde Grand Resort

Address: Agios Gordios 49100, Greece
Region: Greece > Ionian Islands > Corfu > Agios Gordios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Agios Gordios
#3 Romantic Hotel in Agios Gordios
Price Range: S$198 - S$436 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mayor La Grotta Verde Grand Resort 5*
Number of rooms: 359
Official Description (provided by the hotel):
Imagine yourself on a sandy beach, crystal waters and thriving, green mountains rising on the top. Relax to the rhythmic sounds of waves and offer yourself the holidays you deserve.This Adults only hotel located on a picture-perfect hill spot in one of Corfu’s best locations. ... more   less 
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Also Known As:
Mayor La Grotta Verde Grand Resort Agios Gordios, Corfu

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