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Reviewed 8 July 2018

Are party of 4 stayed June 23rd 2018 the hotel modern very clean on the beach, food was good & plentiful Anne at guest relations was a star made the holiday for us,THANKS ANNE &TEAM . Lots of Russians,Romanians and Turks on holiday when we were there, we had no trouble getting sunbeds always found 4 together .
Hotel rooms roomy with Mood lighting, bathrooms were of a decent size too .
All the staff were very friendly & helpful from housekeeping to front of house And again THANK Anne for everything hope to see you again

Stayed: June 2018
5  Thank 24davemc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FloraGardenEphesus, Public Relations Manager at Flora Garden Beach Ephesus, responded to this reviewResponded 9 July 2018

Dear Dave+3 british,

Thank you kindly for your lovely words about our hotel, the facilities and our staff, as this is great encouragement for our team to continue their hard work trying to please our guests.

It really would be our please to welcome you all back again on your next visit to Turkey. Once again many thanks.

Kind regards

Anne Poole

Guest Services & Quality Manager
Flora Garden Ephesus
Kusadasi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2018 via mobile

This was our first time in Turkey. My husband and I stayed for a week at the beginning of June.
We had the best week, chilling, eating and drinking!
We were met by the lovely Ann at 2am. We were taken for some food which had been laid on for us, we just had coffee which went down well.
We were blown away by our room. It was beautiful,so clean and spacious. Everywhere in the hotel was spotless.
The food was good with plenty to choose from. We never went to breakfast as we don't eat early morning. Lunch was good either by the pool or in the main restaurant, we often chose the main restaurant as there was more choice i.e. fresh salads and cheese oh and the bread!!
Evening meal was good,lots to chose from, sometimes it was hard to decide.
The staff go out of their way to be helpful, nothing is to much trouble for them. Soner (with the nice bum lol) and his team were amazing sorting drinks, clearing tables etc. The staff do not stop.
A special mention to Ann who is the hotel quest relation, she is fantastic. She helped us a few times. She is always on hand to help, she has got fantastic local knowledge. Ann helped use with with the local bus to go to town and drew us a map, which was Fab
Ann recommended a local restaurant called Plant Yuka, Ann explained that they follow UK food standards. It was that good we went back 2 night later.
The entertainment staff were very good, they tried to get us to join in with the day time program and wasn't offended when we said no every day lol. While we were there they had new entertainment mangers..shout out to Goksel, he was is much fun and would come and join us at the end of the evening for a chat.
I don't know the lifeguards name but we think he had eyes in the back of his head as he didn't miss anything! He controlled the slides and everyone listened to his instructions.
We couldn't find fault here.
Would we go again??? Hell yes in a heartbeat.
See you soon
Amanda and Carl

P.S. the ice cream is to die for and the free WiFi is fantastic

Stayed: June 2018, travelled as a couple
5  Thank amanda g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FloraGardenEphesus, Guest Relations Manager at Flora Garden Beach Ephesus, responded to this reviewResponded 4 July 2018

Dear Amanda and Carl,

Thank you very much for sharing your views of our hotel and also for recommending us. A personal recommendation is the most valued.
It is always a delight to learn that as a team we have been successful in helping you make memories that will last forever as this is what holidays are all about. We strive hard to give our guests their ideal holiday as we understand the importance of this in the busy lives we lead nowadays so we are all happy you had a great time with us and it would be our pleasure to welcome you both back again any time you can make it. The ice cream is ready and waiting!

Kind regards

Anne Poole

Guest Services & Quality Manager
Flora Garden Ephesus
Kusadasi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

Family holiday for sons birthday. We had the fab swim-up rooms. Cannot recommend enough this hotel for a family holiday for location and services.
Anne the Guest Relations Manager is an excellent ambassador and helped us every day with any query we had. The hotel had every amenity we needed. The restaurants and food very very tasty and the staff so polite kind and attentive.
The beach is so close, its all very clean and you feel sale at all times.

  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank Hawkes18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FloraGardenEphesus, Public Relations Manager at Flora Garden Beach Ephesus, responded to this reviewResponded 27 June 2018

Dear Hawkes18,

Thank you very much for your kind comments about our staff, our hotel and it's facilities.

We all try our best to ensure all our guests really enjoy their time with us so it is extremely pleasing to hear that you enjoyed your holiday especially as it was to celebrate your son's 30th birthday.

Thank you for your recommendation.

Kind regards

Anne Poole

Guest Services & Quality Manager
Flora Garden Ephesus
Kusadasi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

We visited here on the 6th june for two weeks and the hotel is beautiful one of the best ive visited. Anne the guest relations manager is a pleasure to be around and she made us feel so welcome and nothing was ever too much trouble for example one night we ate in the alacarte to which my daughter wouldnt eat the meal so she took my daughter to the main buffet and got her somethin different! The other two lady's hatice and zafir who work along side her are also beautiful ladies inside and out. Pool was always clean and hotel was spotless. The shop across the road is also very handy for bits and bobs. The lifeguard around the pool is such a treasure he loves his role! Feeding time was a bit manic but with the number of guests it was to be expected. Only down side to the hotel was the photo men who were pleasent to speak too but once we had our photo shoot he wanted £400-£600 for photographs! Area is very quiet so lovely if you just want to relax but if you want somethin in the centre then i wouldnt reccomend but for us we prefered the quietness. Entertainment was good but did repeat the second week. Icecream was to die for banana and caramel my fav! Defo reccomend flora dreams cocktail too. Beach was lovely right on your door step and we even took a speed boat to the natioanl park which was brill. Only downside to this hotel was russian guests who can be very very rude but you have to try not let it ruin your atmosphere. Id defo visit this hotel again has the hotel its self was absalutly beautiful. Kusadasi town is a 20min dolmus bus ride away (4.25 lira) which is a nice day out trainers and tops r brill quality. We had no need to not feel safe over here was really nice and reassuring. Thankyou for a brilliant holiday. Charlotte

Stayed: June 2018, travelled with family
2  Thank charl0tte00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FloraGardenEphesus, Public Relations Manager at Flora Garden Beach Ephesus, responded to this reviewResponded 27 June 2018

Dear Charl0tte00,

Thank you very much for such a lovely review about out hotel and staff, it was our pleasure to host you and your family in our hotel.

Every member of the team contributes and tries their best to make sure that all guests have a lovely time with us so it gives us great pleasure and satisfaction to know that you all had a fabulous holiday here.

Feedback, good or otherwise, is much appreciated as it affords us the opportunity to improve on the service we offer our guests so thank you again and be assured we would be delighted to welcome you and your family back again on your next visit to Turkey.

Kind regards

Anne Poole

Guest Services & Quality Manager
Flora Garden Ephesus
Kusadasi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018

Firstly a big thank you to Anne the Customer Relations manager who did her best to ensure we had a good time. She is hard working, committed and is driven to make this hotel a great one. I am sure she and her team will do this. Looking at the Trip Advisor score the hotel is doing a great job already for the majority of visitors.
The hotel is modern and clean and all the pictures we have seen give a true reflection of the hotel and it’s amenities.
The pool and beach are great and have adequate sun beds. The pool area manager takes great pride in his role and him and his team do a great job. The entertainment Team do an excellent job too and is of a good standard. The two photographers spoke great English and we appreciated them stopping by for a chat. Kusadasi was in easy reach by bus and Anne will help anybody unsure to find their way around and kindly drew us a map to aid us. The food and the dining room in my opinion need improvements to make this fully entitled to its 4 star rating. The staff were hard working and did their best to help. However lack of English speaking staff meant the interaction were limited. Staff need also to be better educated in dealing with the rude Russian and Turkish guests, staff will stop mid service to serve these guests leaving you standing by bemused. There was No point saying anything as lack of English means just a smile back. Not to be too hard on the Hotel, it is lovely and you can see the team have a passion to improve and make this hotel a great one. For me due to the limited English skills the staff can not help demonstrate the personality, humour and fun of a true Turkish holiday.

Stayed: June 2018, travelled as a couple
1  Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FloraGarden, Public Relations Manager at Flora Garden Beach Ephesus, responded to this reviewResponded 23 June 2018

Dear Andrew,
Thank you for choosing Flora Garden Ephesus Hotel for your holiday. Also a special thank you for such a beautiful review you posted on TripAdviser. We are pleased to know that in general we have met your expectations and you spent unforgettable and enjoyable time with us. All your comments and recommendations are passed to managers of responsible department and we are working hard on improving the service in mentioned areas.

Once again thank you for your nice comments and we are looking forward to welcoming you again in our hotel. 

Kind regards,

Flora Garden Ephesus Hotel Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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