We placed an order online. Got a “thank you for ordering” message on the screen. The money was taken. No food. Called them to ask about it and were told they hadn’t received an order from us. I explained the money had been taken from my bank and was told “this also happened about a week ago as well. You just have to wait until the money is refunded or order again”.
I’ve contacted the bank who will investigate. The money has definitely been taken.
Thanks Rose. We’ve been left without dinner and no money to get any tonight as payday is tomorrow. We’ve used you for years as ordering online was convenient but we won’t be now.
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