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Savings alert! 19% below average rates

The price you found is 19% lower than this hotel's average rate of US$42/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Savings alert! 27% below average rates

The price you found is 27% lower than this hotel's average rate of US$385/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (90)
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14 - 19 of 90 reviews
Reviewed 24 February 2013

when we arrived the hotel had overbooked so we had to stay in anouther hotel , upon arrival back the next day we were asked to wait 15 minuits before we could go to our room so they could show our room to some buisness people , this turned into over 90 minuits and after many times of asking we got to go to our room , up 4 flights of stairs and no lift we got to the room .
first impression it was not the cleanest and very basic , a bed , a small coffee table and 2 chairs .
the photos of the hotel are about 10 years old and the hotel is very run down and very tired looking , staff need training on customer service and attitude and unless your russian they do not want to help you every thing is in russian the menu , a notice we got under the door about a pool party and signs in the hotel

Room Tip: dont do it
  • Stayed: February 2013, travelled as a couple
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3  Thank MARTIN S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2013

I travel overseas twice a year and this was the worst hotel I have ever had the misfortune to stay at. The hotel only caters for Russians, all signs, menus etc are in Russian. No lifts so you have to cart your cases up three flights of stairs - staff unwilling to help, room very ordinary and bathroom was gross and not cleaned for quite sometime, also very noisy! I would never ever stay at this hotel again - I would rather sleep in a tent on the beach - and I hate camping!

Room Tip: Ok only if you are Russian
  • Stayed: February 2013, travelled as a couple
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2  Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2012

A nice hotel but deluxe spa room is a STRICT NO NO for family...it is a couples rooms.Room are clean and big but this one foreign lady at the reception never smiled for some reason...Breakfast was amazing with everything you need.Right next to karon beach but had to walk a distance of nearly 200 meters to my room which was kind of annoying...no ac in the lobby..great wifi connection.

Room Tip: Spa deluxer room are very far from reception and kinda embarrasing if you are travelling with friends
  • Stayed: August 2012, travelled with friends
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3  Thank sampatb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2012

Unfortunately, we were re-booked at this hotel after our original hotel cancelled our reservation due to facility issues. Luckily we only had to stay at the Phuket Heritage Hotel for 1 night. The Deluxe Spa room configurations were weird. The bed was in the middle of the rooom and bathroom sink was at the head of the bed. The bathroom was completely open to the room and the shower sprayed directly at the toilet. The "free" breakfast was sub-par unless you like toast with jam. All the signs in the hotel were in Thai and Russian. Seems like they accomodate to Russian tourists so if you are English speaking its not very friendly. I would never willingly select this hotel.

Room Tip: Stay at another hotel
  • Stayed: February 2012, travelled as a couple
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1  Thank AJ J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

Dated, basic hotel with no frills. Nice pool, good buffet style breakfast. Clean room, TV was old with very poor reception. 5 minute walk to the beach, many restaurants within walking distance.

  • Stayed: November 2011
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1  Thank Or4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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