I was very disappointed when I arrived as it looked nothing like the photos online. There are not elevators to help get luggage to rooms, luckily we were only up one flight of stairs. The room was very small and basic, and there was a dead cockroach in the bathroom. Our room was right next to the highway and we could hear traffic all night long. This wasn't as annoying as the excess of mosquitoes in the room though which kept us up. The hotel is very close to the beach which is nice as the pool is a massive let down. Quite shallow and dirty looking and no jacuzzi. There is a shallower part with seats but no warmer and no bubbles. The street the hotel is on for some reason reeked the whole time we were there. The 7-11 was convenient though. The breakfast was lacklustre, using cordial instead of juice. We only had the toast. On the last day we asked to leave our bags behind the counter after we checked out, before we had to leave for our flight and were informed by the incredibly rude Russian worker that there was no were we could store them, just to leave them in the open lobby that had people walking in and out all day. She never answered our questions about anything and had a tendency to walk away halfway through a conversation. There was only wifi avaliable in the small un-airconditioned lobby, which was very annoying. The staff also refused to help us call a taxi to get to the airport. I would not wish this hotel upon anyone. DO NOT STAY THERE!!!!!!
- Official Description (provided by the hotel):
- Enjoy the rolling waves and golden sands of Karon Beach while you stay at the Phuket Heritage Hotel. With its Chinese and Portuguese influenced architecture, the resort offers comfortable accommodation at an affordable price.If you are looking for shopping and nightlife options, the hotels location makes traveling around easy, as it is only 5 minutes away from Patong Beach.There are a total of 65 rooms. The rooms are available with next types:- Superior- Deluxe- Spa DeluxeEvery room with cable TV and satellite Russian TV, IDD Telephone, Bathtub and shower with hot and cold water, Bathroom amenities, hair dryer, refrigerator with mini bar, air conditioning system, coffee table and chairs. For SPA Deluxe Rooms also LCD TV, DVD Player, Large bathtub, Digital safe box, Coffee and tea facilities, Bathrobe and Sleepers.Service and Facilities:- 24-hour reception- Russian guest service representative- Outdoor swimming pool and Jacuzzi- Digital safe box in room- Safe deposit box at Reception (free of charge)- Iron and iron Board (free of charge)- Baggage check (free of charge)- Wireless Internet Service (free of charge at lobby area)- Internet Corner- Room service- Laundry service- Pool table- Thai traditional massage and SPA- Car/Motorbike rental- Transfer service- Tour desk- Currency Exchange- Meeting roomDinning:- Baron Restaurant Karon serving International food, Russian food by Russian chef, Italian food, Thai food and Fresh Seafood- The Loft - pool bar - Cafe-ine - coffee corner- Breakfast is served daily from 07.00 am to 10.00 am at Baron Restaurant ... more less
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- Also Known As:
- Phuket Heritage Hotel Karon