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Savings alert! 29% below average rates

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Reviews (755)
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All reviewskids poolkaron beachnice family hotelthe swimming pool areabuffet breakfastlow seasonfamily roomswim up bartuk tukpool sidefamily holidayresortphuketsupermarketmassagewaterslidesheaps
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Reviewed 12 June 2010

Travelled with friends who had stayed here before and on their recommendation got a poolside room. Well worth the extra cost of upgrading. This pool made our holiday. You stepped out the sliding doors onto a small deck (two chairs and table) and then into the pool.The pool ran the full lenght of the block of rooms. Depth varied between 1.25m to 1.45m at the far end where it had a spa area and then went over rocks and over a waterfall into the main pool.

Really enjoe dthe fact it was low season and there wasn't many guests. Not problems with getting sun loungers etc that others have reported.

Yes the mattresses are hard however not as hard as I thought they would be. You are able to get a topper pad if needed.

The hotel is currently renovating rooms which we had a chance to see. They look amazing.

I found the staff to be very accommodating and happy in their jobs.

Liked the fact that there was a small shopping area with general store, restaurants, bars and clothes cross the road where you could get most things you required.

If back in Phuket I would stay here again.

Thanks to Philip and his team for making our stay enjoyable.

  • Stayed: May 2010, travelled as a couple
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3  Thank PalmyJules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2010

This hotel is extremely over-rated. The pictures on the website look great and upon our arrival I was initially impressed, but from there it was all downhill. The staff do not speak english very well at all and stumble for the most basic requests. It seems like they are simply performing their duties on auto pilot without any care for guests needs.
Our room was on the second floor. The hallways were dark and dingy and our room was not much better. It was a very basic room with no extra facilities what so ever. The bathroom was run down and the taps in both the basin and shower did not spray properly. There was mould on the tiles as well. Very disgusting! Within 20 minutes of having the less than sufficient air conditioner running, it started leaking and dripping water onto the floor.
We cancelled our 5 night booking after the first night, and found much better value for money. I do not recommend this hotel to anyone. ...........

  • Stayed: February 2010, travelled as a couple
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2  Thank Aussieboy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2010

Best hotel I've ever stayed at! Lovely poolside with extremely friendly staff. It was like living in a botanical garden with orchids everywhere. Some rooms had access to the pool but unfortunately not for families with children under twelve. They had one big restaurant where breadkfast was cooked and served while waiting. In the evening you could either have buffé or á la carte in the same restaurant. During the day another foodplace served thai dishes and if you felt like having some chips you could order by the childrens poolside. Children had their own pool with a waterslide. In the pool you could swim around the whole hotel garden. There also was a spa. You could get massage or style your hair.
If you felt ill there was even a doctor i the hotel.

Stayed: December 2007, travelled with family
2  Thank ResAnne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2010

The service of staff was excellent, the room was average, location was nice but have subsequently sourced better while there and amenties were in line with other resorts/hotels.
In revisiting Thailand after over 15 years, the Thai culture and people in "general" are beautiful and well worth experiencing, however it is becomining so commercialized and slightly detracts from the naturalness.
The only real negatives experienced this time are you need to do your homework properly before departing to ensure you receive value for money, as once in Thailand there are so many options readily available at excellent rates. Finally, the same applies to your shopping while there, as you can easily be deceived by vendors if you are not prudent enough. However, in saying that, so many things are still great value for money and well worth the bartering way of life.

  • Stayed: February 2010, travelled with family
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2  Thank Sando3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2010

Fantastic poolarea. The kids loved it. 50 meters from the beach, the kids rather stayed in the pool. Funny with in-pool bar. The room was ok but need an upgrade. Just walk outside the resort and you can find,do whatever you longin for...

  • Stayed: March 2009, travelled with family
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Thank NorthpoleCritter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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