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Centara Karon Resort Phuket
Ranked #19 of 136 Hotels in Karon
Certificate of Excellence
Reviewed 17 August 2017

This is one of the best hotels that we have stayed in we were in the Royal Villa for 11 nights and it certainly lives up to its name

The staff in the Club especially Valeria were so attentive to details and always went that extra to ensure that we had the most amazing time

I can not reccomend this hotel highly enough

Room Tip: get one of the Villas
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  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
2  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 27 August 2017

Dear Tripadvisor Member

Thank you very much for your recent stay at Centara and for having taken your valuable time to share your experience on Trip Adviser.

Very happy to hear you have been satisfied with your vacation and all our services provided. Thank you again for your feedback. If your future holiday travel plans should bring you back to Thailand, all of our hotels in our fantastic chain would be delighted to have the pleasure of welcoming you as our valued guest.

Kind regards and wishes,
Managementt

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148 - 152 of 4,004 reviews

Reviewed 16 August 2017 via mobile

Nice and very friendly staff- with is a plus.
The hotel is clean and nice.
But the rooms are a little worn down and could use an update.
It is located in the centre of Karon on the hill side, and it has a lot of green tropical surroundings. There has already been a make over at the pools and the new Azura Restaurant is worth a try!

The entertainment is OK. And the food that they serve is good.

The fitness centre and the child entertainment is also OK.

The Spa at this hotel gives you a wonderful service! Absolutely wonderful! The atmosphere is great there.
Thanks to all the Spa girls❤
I would recommend that Centara would consider to take in Decléors products. It would make that "silver lining".

All my best to the management and staff at this great hotel

Stayed: August 2017, travelled with family
1  Thank Jannie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 27 August 2017

Dear Jannie J

Thank you very much for your recent stay with us at Centara Karon Resort and for having taken your valuable time to share your experience on Trip Adviser.
Very happy to hear you have been satisfied with your vacation and our services provided. It is great to read all your comments and we are certain future travelers will appreciate all your comments and insight you have given. Thank you.

Thank you for praising our Entertainment team and thank you for mentioning our SPA which you seemed to have truly enjoyed.
We are proud to share such a unique and special location at the onset of the tropical hills side of Karon with all its lush greens and the exciting one step away city center streets filled with restaurants, shops, spas, supermarkets, a small temple which features a bi-weekly market with lovely street food and lots of clothes and souvenirs and many many more. Not to forget the only very short walkway to the beautiful Karon beach.

Thank you again for your feedback. If your future holiday travel plans should bring you back to Thailand, we all would be delighted to have the pleasure of welcoming you back at the Centara Karon Resort.

Kind regards and wishes,
Thomas

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Reviewed 13 August 2017 via mobile

We visited with our young family for two weeks and had a brilliant time. Staff were friendly and helpful. Food good. Kids especially loved the swimming pool. Unfortunately they were a little young for kids club but staff there were lovely.
We want to come back in 12 months.

Stayed: June 2017
1  Thank EPJBris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 27 August 2017

Dear EPJBris

Thank you very much for your recent stay with us at Centara Karon Resort and for having taken your valuable time to share your experience on Trip Adviser.
Very happy to hear you have been satisfied with your vacation and all our services provided. It is great to read all your comments and we are certain future travelers will appreciate all your comments and insight you have given. Thank you.

We are glad that you loved your time here, enjoyed some good food and the swimming pools of the resort. Rest assured your praise about our friendly staff will be passed on.

Thank you again for your feedback. If your future holiday travel plans should bring you back to Thailand, we all would be delighted to have the pleasure of welcoming you back at the Centara Karon Resort.

Kind regards and wishes,
Thomas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017

For the past few years we enjoyed getting away from the Australian winter. We meet our children and grandchildren who come here from Switzerland. All the staff is always very friendly and helpful and make us feel very welcome. Breakfast buffet is amazing. This time we had some health issues, and we were brought tea, honey and medecine. We will be back in October for another 4 weeks and are looking forward to meeting all the lovely people who work at the Resort and have become our friends.

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 27 August 2017

Dear Peter A

Thank you very much for your recent stay with us at Centara Karon Resort and for having taken your valuable time to share your experience on Trip Adviser.
Very happy to hear you have been satisfied with your vacation and our services provided. It is great to read all your comments and we are certain future travelers will appreciate all your comments and insight you have given. Thank you.

We are very proud to share such a unique and special location at the onset of the tropical hills side of Karon with all its lush greens and the exciting one step away city center streets filled with restaurants, shops, spas, supermarkets, a small temple which features a bi-weekly market with lovely street food and lots of clothes and souvenirs and many many more. Not to forget the only very short walkway to the beautiful Karon beach.

Thank you again for your feedback. If your future holiday travel plans should bring you back to Thailand, we all would be delighted to have the pleasure of welcoming you back at the Centara Karon Resort.

Kind regards and wishes,
Thomas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

I have stayed here in the pass and have recommended many friends . I'm still here while writing this and it's only been my second day of 2weeks .... when we first arrived late at night, all we wanted to do was check into our room. We had already agreed a price on the main website but they try to add about £100 more when we got here. We tried to pay in English Pounds as agreed but they charge us on a credit card, then it got worse as they tried to charge for a nine year old child which he was meant to be free as it stated in that website. After a long discussion with the manager and showing them there own website we didn't have to pay for a child. The night staff were exceptionally rude and miserable. The guy at the gym was rude and not very welcoming who said I could not do Thai boxing pad work with my wife even though we had our own equipment. There was no one in the room and was told if we wanted to do Thai boxing we have to do it through the hotel Thai boxing trainer ..!!! ..... I would never book this hotel again even though I had a good experience in the pass it has changed so much and it looks completely different from the time I was here everything is run down . Do not get your exchange rates from the hotel they ripped you off that as well just go into the main road you will get a much better deal.

Stayed: August 2017, travelled with family
11  Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 27 August 2017

Dear Mark P

Warmest greetings from Centara Karon Resort.

We like to thank you so much for your recent stay with us and also do thank you for the feedback and in-depth details you have kindly shared on TripAdvisor during your stay. We like to convey our thanks for sharing your criticism and improvement needs and where you have felt we could not live up to your desired standard.

I like to ensure that every guest well being and their pleasureful stay is our goal and what we aim towards. The moment we have received your complaint letter (as it comes with some delay online) our Team has discussed all the points and rest assured we will do our utmost best to ensure those are not happening and any lapse in quality or speed is resolved.

Let me assure you that we spend a lot of effort into the development of our service culture and the team's conversational abilities.

We wish you safe, happy and prosper travels ahead and remain faithfully by wishing you a great summer.

All the very best from the Centara Karon Team.
Kind regards and wishes
Management

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Additional Information about Centara Karon Resort Phuket

Address: 502/3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Business Hotel in Karon
#7 Top resorts Hotel in Karon
#10 Spa Hotel in Karon
#11 On the Beach Hotel in Karon
#12 Family Hotel in Karon
#17 Luxury Hotel in Karon
#18 Romantic Hotel in Karon
Price Range: $66 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Karon Resort Phuket 4*
Number of rooms: 335
Official Description (provided by the hotel):
At the heart of Karon Town, with an abundance of eateries and entertainment options at its doorstep and Karon Beach a short stroll away, the resort is perfectly located to experience the many facets of Phuket. As a destination in its own right, Centara Karon Resort Phuket fulfils every holiday aspiration, from pure bliss at Spa Cenvaree to active holidays and family fun with activities galore, yoga sessions, three swimming pools, waterslides and a kids’ club. This four-star resort, laid out within beautiful gardens backed by green hills, is comprised of four very distinctive residential zones. Couples and small families will find the rooms and Honeymoon Suites at the Terraces a comfortable retreat, and enjoy the option of ocean view or a private outdoor Jacuzzi; while families and groups of friends are spoilt for choice with spacious guestrooms set moments away from the waterslide and games of the Lagoon pool. The generously-sized one- and two-bedroom Cabanas feature a private terrace with a plunge Jacuzzi. As a fun place for families, the resort has a kids’ club with daily activities and three expansive swimming pool areas complete with three children’s pools for the younger ones to splash in, two waterslides and pool games. Pool parties are held regularly, and other activities include tennis and football. The resort also has two restaurants, a sports bar, and three swim-up pool bars A scheduled shuttle service takes guests from the resort to Patong, and Phuket International Airport is reached in less than one hour. ... more   less 
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Also Known As:
Centara Karon Resort Phuket Hotel Karon
Centara Karon Hotel Phuket
Centara Hotel Karon

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