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Reviewed 7 December 2017

Management and staff were fantastic. Very helpful throughout our stay, especially the team at breakfast every morning at EEST restaurant.
Room was amazing, even better thanks to the upgrade (Platinum SPG) to a suite with private pool (thanks Westin!)
A perfect place to unwind.
Downside was limited food options near the hotel and the prices of the taxi company next to the hotel are 50% higher than standard rates. If you can't be bothered walking into the small town to get a 'normal' taxi then you pay the premium, which is fine for some, but we needed the exercise after such a HUGE breakfast anyway!.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank GlobalNomad707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyorosNaronglith, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this reviewResponded 8 December 2017

Dear GlobalNomad707,

Thank you so much for your kind time to share with other travellers your recent R&R retreat at our property. We hope that you have enjoyed your well deserved break and we are looking forward to welcome you back again soon in the near future.

Be well,

Jean Naronglith | General Manager
The Westin Siray Bay Resort & SPA, Phuket

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Reviewed 6 December 2017 via mobile

The Westin is consistent, you can say that. The rooms are clean and cared for, the views are breath taking. Anything you need is available ( it may take 40 minutes- but you’re in no rush, right?). Room service and breakfast food is good. Other food experiences were less than average. The place is QUIET. Plan on taking the shuttle or cab into Old Town a bunch for real Thai food and wonderful Thai massages!

Stayed: December 2017, travelled on business
Thank aszekely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyorosNaronglith, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this reviewResponded 7 December 2017

Dear aszekely,

Thank you for your kind time to provide and share with other travellers your recent experience at our property. We hope that you have enjoyed and feels rejuvenated after the visit and we are looking forward to welcome you back again soon in the near future.

Be well,

Jean Naronglith | General Manager
The Westin Siray Bay Resort & SPA, Phuket

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Reviewed 6 December 2017 via mobile

Had two nights at this majestic hotel and should say it wasn’t at all disappointing. Lovely view from the balcony of Sira bay and the enchanting water bodies around made us feel special at this remarkable place . Definitely place to visit when you are in old Phuket town which is just 20 minutes from westin . Prego was another attraction at this place which provides Italian at its best with some best ambience which has an over view of the bay. Special mention to numnim who was the server on all the occasions when we dined at prego. Friendly , courteous and proactive. Will see you numnim in our next visit

Stayed: November 2017, travelled as a couple
1  Thank 800ashishu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyorosNaronglith, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this reviewResponded 6 December 2017

Dear 800ashishu,

Thank you so much for your lovely and to-the-point review in regards to your recent visit. Our team at Prego are delighted to hear about your remarks and especially Numnim will be recognized internally at our next associates meeting, so we highlight her efforts for excellent guest services.

We are indeed looking forward to welcome you back again soon in the near future.

Be well,

Jean Naronglith | General Manager
The Westin Siray Bay Resort & SPA, Phuket

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Reviewed 5 December 2017 via mobile

Only stayed here for one night with my partner but it was amazing! Staff were friendly and attentive, welcome drink and cold towel on arrival, great choice of foods on the room service menu. We opted to have the all you can eat buffet breakfast which was THB 630 per person which was absolutely incredible. Just wish we could’ve stayed again!

Only thing I will say is that it needs a little maintenance work e.g painting, general tidying

Stayed: December 2017, travelled as a couple
Thank hanbx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyorosNaronglith, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this reviewResponded 6 December 2017

Dear hb2015x,

Thank you for your kind time to let us know about your impressive experience at our property. We are glad to hear and see that you have enjoyed your stay with us and took advantages of our breakfast offerings and promotion.

Looking forward to your return visit soon in the near future.

Be well,

Jean Naronglith | General Manager
The Westin Siray Bay Resort & SPA, Phuket

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Reviewed 4 December 2017

we picked that hotel because we were a group of friend, and one of them picked that one. at the check in, i got an upgrade for a room, to a 1br with sea view. i appreciate.
the room was quiet large, however the furniture looks out dated. view was just perfect. some room you will need to call a buggy. the hotel is located 1 hour drive from airport, it has some cabin crew, and a lot of chinese tourist.
overall was not impressed by this westin,

  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Julio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyorosNaronglith, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this reviewResponded 5 December 2017

Dear Julio M,

Thank you for your kind time to provide us with your feedback in regards to your recent visit. We do apologize for not being able to impress and meeting your expectations this time. Your comments are well noted for our future refurbishments and upgrade plans for the future.

Be well,

Jean Naronglith | General Manager
The Westin Siray Bay Resort & SPA, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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