We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very poor service ”
Review of Vapiano

Vapiano
Price range: US$14 - US$19
Restaurant details
Reviewed 30 March 2018 via mobile

Eating at 8pm and we had to queue for 30 minutes to get pasta for the whole family.
The service was poor, staff didn’t want to help and didn’t care about the wait.

The cost is very high considering you line up and wait for food and serve yourself.

Thank kirstylouise82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (158)
Traveller rating
Traveller type
Time of year
Language

8 - 12 of 158 reviews

Reviewed 30 March 2018 via mobile

The food is good but the service is poor. If you want to all sit down at the same time to eat.... well you won't. Some of the food will take ages and some will be very quick.

Thank Lewis E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2018

Dirty, short on everyting on the list. No beer, 2 wines on ten listed. Low quality food. Self service but you have too wait for everything (it was far from crowded, went at 7pm) even for paying (they were short on change...). The staff does not even fell sorry for failures. Avoid

Thank caroch1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2018 via mobile

Really good choice for Italian (fastfood). With a little kid of three a normal restaurant is often not a good choice. Vapiano is a good fastfood Italian restaurant with fresh pasta, pizza and salads. Value for money but the restaurant is too big to having a cosy atmosphere. For us a fine choice at Villages Nature.

Thank Bazzzzzzzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018

After 100 issues to get access to our cottage and 7.5 hour driving we were starving. Stop at Vapianos because we love the one in Nuremberg, Germany but this one was not even close. Just one person cooking for station so took for ever to get our food. Not flavor and really hard to explain to the cook as he just speak French and our Frensh sucks. Check your tab because we had an extra pasta dish in our tap.

1  Thank Tula2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Sophie C, Gérant at Vapiano, responded to this reviewResponded 12 March 2018

Hi Tula2004, thank you for your review and we're very sorry for the inconvenience caused. We have passed on this information to the director of the restaurant so that necessary measures are taken for improvement.
Thank you for taking the time to bring your concerns to our attention. We hope that you will give us another chance and that we will see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Vapiano also viewed

Bailly-Romainvilliers, Seine-et-Marne
Bailly-Romainvilliers, Seine-et-Marne
 
Bailly-Romainvilliers, Seine-et-Marne
Villeneuve-le-Comte, Seine-et-Marne
 
Bailly-Romainvilliers, Seine-et-Marne
Chessy, Marne-la-Vallee
 

Been to Vapiano? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
;