My friend and I stayed here one night with my dog before going to Phuket Airport.
I want to start this off with the positives. There was one woman working at reception who was incredibly helpful and spoke great English, and really went out of her way to help us with organising taxis and transport. The beds in the room were nice and they did provide towels and toiletries.
The rest of the staff however, were difficult to deal with. I was trying to pay for a taxi we'd already taken and was left waiting around for 15 minutes and had to explain several times to the man I'd been directed to that I was not trying to book another one. No progress until the woman at reception came over and sorted it.
The restaurant has no vegetarian options on the menu, and when I asked for vegetable friend rice the woman at the bar turned and shouted "khao pad gai" to the kitchen (chicken fried rice) and I had to get her attention and ask her to correct it.
When we first got to our room, the electricity didn't work and it took a while to get that sorted. There was strange black dirt on the floor and in the bathroom, and also hairs in the bath.More
- Free Parking