I had a 2 night stay in 3-br pool villa and 1 night stay in 4-br penthouse pool suite. The penthouse pool suite is spacious, clean and comfortable. We were 5 adults and 4 kids all have a pleasant stay here. The kids have fun with the bubble bath in Jacuzzi and pool (although a bit small). The water park is fantastic for adults and kids. No need to que for a long time for slides. The club provides snacks and drinks all day long that certainly let us reflesh ourselves after the fun and exciting activities.
However, the pool villa is another story. Most of the furnitires were broken and not clean. Locks of doors and windows were broken. sofa had dirty stains. lamps not workingt. air conditioning sometimes not working, The jacuzzi in bathroom not working. No telephone in bedroom. only 2 bathroom and toilet in a 3-br villa definitely were not enough. We were lucky that the pool were well maintained and we enjoy it a lot.
We were in villa 2000 which is the far from the main facilities of the resort. We need to wait for 15-20 minutes for buggy to eat the breakfast.
The staff were all nice and helpful. The repair team were usually prompt in reponse to our request for the repairing and fixing of problems.
The check in and check out were efficient. Surprisely not noisy even though so close to the airport. And the kids were delgiht to see the plane get on and off so closely.
In general, value for money, would come again and recommend it for family with kids for the penthouse pool suite
- Official Description (provided by the hotel):
- West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket's dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more less
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- Also Known As:
- West Sands Hotel Phuket
- Grand West Sands Resort & Villas Phuket Mai Khao