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Reviews (601)
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All reviewspeter jonestwo bedroom apartmentplunge poolbeach matsshort walkfull kitchenthe general managerwashing machinebig balconybeautiful surin beachhome away from homea wonderful staytwin palmsgreat poolthai foodpool siderestaurant staff
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3 - 8 of 601 reviews
Reviewed 3 weeks ago

The rooms are very spacious, great for families. Staff are very kind and helpful - Peter the manager is always around to ask questions to as well. The breakfast is very good, you could eat till your full! The hotel is very nice but some signs of aging show and housekeeping could do slightly better but overall was fine. We paid a "low season rate", I am not sure I'd pay more then this for this particular accommodation (so I think slightly expensive for what you get, this is the only real negative).
The beach the hotel is closest to (Surin beach) is a pretty stretch of sand and beach with rocks at one end where our children loved exploring the tide pools however the beach was often flagged as unsafe, so not a great swimming beach, especially with young children. It is a drive (in the very overpriced taxis) to Panang beach or any other areas of Phuket. We liked being away from the hustle and bustle of the over crowded and loud areas, Phuket is not what it used to be, it has grown alot, some areas were very crowded even in low season. Overall a good stay and would recommend it.

  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank kdueck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter J, General Manager at The Chava Resort, responded to this reviewResponded 3 weeks ago

Thanks kdueck for taking the time to post your comments regarding your recent low season visit to Phuket staying with us here at The Chava. All beaches on Phuket's west coast are exposed to the South East Asian monsoon and this has started a little early this year, plus the weather was very poor during your visit.- it's really beautiful right now! Surin Beach is one of the very best beaches on the island, however Bangtao Beach is a 10-15 minute stroll and perhaps a better fit for a beach swim at the present time. Surin is most definitely a better stay option than Patong, (I assume this is what you mean-no Panang Beach on Phuket),however is a $USD15 cab ride away. Thanks for your recommendation-kind regards, Peter Jones, General Manager.

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Reviewed 3 weeks ago via mobile

Although there are no kid facilities per se, this was still great place to stay with the Family. Staff are superb, very knowledgeable and friendly. Apartments are luxurious and modern. Hotel has a good sized swimming pool.

Stayed: June 2018, travelled with friends
Thank _davidbrown73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter J, General Manager at The Chava Resort, responded to this reviewResponded 3 weeks ago

Dear _davidbrown73 - thanks for taking the time to review your recent stay with us here at The Chava- we do appreciate your comments. We have an arrangement with our neighboring property to access their Kid's Club at a small fee- a relationship that works well and suits most of our guests. Hope to have a return visit from you sometime soon-regards, Peter Jones, General Manager.

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Reviewed 4 weeks ago via mobile

We loved our stay at The Chava! The room was big, modern and clean. We stayed in a 2 bedroom apartment which was huge! The pool was also a highlight, ?mineral pool, definitely doesn’t smell of chlorine. All the staff are friendly and Peter the manager was very helpful. Surin Beach is a great location, we felt very safe here and the beach at Bangtao was great for swimming. There are plenty of nice local restaurants and great massages just outside from the hotel. We would definitely stay here again!

Stayed: June 2018, travelled with family
Thank Edimitri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter J, General Manager at The Chava Resort, responded to this reviewResponded 3 weeks ago

Dear Edimitri- thanks for making the effort to review your recent stay with us here at The Chava,and good to hear that you were pleased with your choice for accommodation.Our central location on the west coast of Phuket is often mentioned favorably by our guests along with the easy and close access to a multitude of dining options. Please contact us directly via reservations@thechavaresort.com for our best rate guaranteed if you are considering a return to us in the future. Kind Regards, Peter Jones, General Manager.

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Reviewed 4 June 2018 via mobile

Having had to leave our Bang Tao apartment due to tooth shattering jack hammers we were at a loss as to where to salvage the rest of our much needed break!

Then came a search result, The Chava Resort, my wife emailed, I rang them and we were in our new apartment at 10am on Monday morning. Such a pleasant arrival and easy registration and nothing changed for our remaining 5 nights.

Peter and his staff are a shining light to the service industry in general, Peter, the manager was always hovering in the background, ready to clear tables, make coffee and suggest some absolutely delicious wines and meals at the Hotels small but superb restaurant, so hands on.

The apartment was a two bedroom with lounge/diner and it was immaculate, beautiful bathrooms and every amenity at your disposal.

You must try the fish tacos, chicken schnitzel and the Chava Burger! Caesar and salmon salad for lunch. Breakfast is very fresh and a pleasant break from the “breakfast buffet” as it a la carte and delicious.

The down side Happy Hour is too short to get all the cocktails in, just joking!

Stayed: May 2018, travelled as a couple
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter J, General Manager at The Chava Resort, responded to this reviewResponded 4 weeks ago

Dear Paul B-thanks for your kind and generous comments following your recent visit staying with us here at The Chava-we were glad we could help you out. Very pleased to know that all was to your liking and that you did enjoy your stay with us- we are working on "Happy Hours"- lengthening our cocktail list will sort you out!!!

Kind Regards, Peter Jones, General Manager

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Reviewed 23 May 2018

The room was very spacious, but what is making the real difference is the atmosphere you get when you are at the hotel, very peaceful and beautiful for the eyes. The staff was very efficient and nice, they helped with suggestions. The Chava is right in front of a wonderful "paradise like" beach, great for thai massages and a good rest under the palms. Breakfast is very tasty, fresh fruits and juices are the best.
I totally recomend this place for a beautiful holiday

Room Tip: private pool room
  • Stayed: May 2018, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank gloria g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter J, General Manager at The Chava Resort, responded to this reviewResponded 24 May 2018

Dear gloria g -thanks for taking the time to review your recent stay with us here at The Chava. It seems that you had an enjoyable visit and that the atmosphere within and around our property was to your liking. We hope to see you again very soon. Kind regards, Peter Jones, General Manager.

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