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Reviews (426)
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All reviewspad thai restaurantduplex suitenice boutique hotelterrace roomsurin phuketprivate plunge poolgreat massagethe room was niceenjoyed my staymassage parloursbeach bagpleasant staynight stayearly checkmin walkupon checkquiet area
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Reviewed 5 May 2018

My wife and I absolutely loved our stay at Manatha Surin Phuket. The building seemed a little old, but once we got passed that we were thoroughly pleased. We had a duplex room which had a living room downstairs and a bedroom and bathroom upstairs, The staff was excellent and very friendly. The food in the restaurant was great. Housekeeping was very friendly and kept our room in tip top shape. I honestly have no complaints. I didn't get to visit Surin Beach because we were always gone enjoying some other activity.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank halimon73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmsurin, Hotel Manager at MANATHAI Surin Phuket, responded to this reviewResponded 7 May 2018

Dear haimon73,

I am pleased to hear that you are happy with the satisfied to stay with us at Manathai Surin Phuket.

On the behalf of my staff I would like to thank you for being our customer and happy to provide the service that gives you satisfaction. We are also looking forward for your next visit.

Warm Regrads,

Pradtana T.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

Hotel is average. Hotel itself is nice and clean. Basics are good. Stayed for 4 nights in the duplex room. Surin Beach is just across the road so location is convenient (also, Bangtao beach is a 15 minute walk away), and there are a few restaurants within walking distance (we went to Audy’s, Nok and Jo’s, Chill House, and D Thai- recommend all).

Don’t expect much in terms of service. No warm hellos or friendly smiles here. It’s all business at Manathai.

*Tip- don’t use the taxi services. Use Grab (app), link to a credit card, and save a few $

Stayed: May 2018, travelled as a couple
Thank reginayp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmsurin, Hotel Manager at MANATHAI Surin Phuket, responded to this reviewResponded 3 May 2018

Dear reginayp,

Thanks for the compliment by writing this review and we are glad that you enjoyed our hotel and Surin beach area.

Once again thanks for choosing "Manathai Surin Phuket" and we hope to have the opportunity to serve you again and we look forward to your return.

Warm regards,

Pradtana T.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2018

The resort looks very new, clean and modern and is in a great location very close to Surin Beach. Btw. Surin beach is ideal if you prefer less noisy environment, don't need a lot of bars and pubs and if you prefer more quiet and romantic place for stay. There are still quite a lot of tourists though, but it's not even comparable to Patong beach. And the sea is nice and clean and near the rocks there are lot of fishes, ideal for snorkeling. Upon check-in, we received a free upgrade to room with private pool which and we were very pleased and happy with this upgrade :) The room was spacious, clean and the private pool was a great benefit we didn't expect :) Since it was quite hot and even the sea was quite warm, it was great to jump (not literally) into private pool, where the water was ideally cold. The room has also a shower and a bath, fridge and basically all of the equipment you needed. Thi wifi connection was good also in the room and also all over the resort. The staff was very kind and helpful with any requests. Breakfast was also great - fresh fruit, vegetables, eggs, etc. We only missed more bread options as there were only toasts. But on the other hand, they had also espresso, which was quite good and not common in Thailand as mostly they have filtered coffee. We ate there also once for a dinner and the meal was very good, but a bit overpriced. I would recommend to take a 10-15 min. walk to Riverside Seafood restaurant owned by very kind local guy where the meal is perfect and the prices are quite low. You can find it going down the road leading to Bang Tao beach and the restaurant is just next to the road close to crossroad (it is on google maps you can't miss it). I think it was the best restaurant nearby within 15 min walk with big portions, tasty food and fair prices. Overall, we were very happy and satisfied with this resort and would definitely recommend it.

Just a few recommendation for improvement: - The bar at the pool was closing quite soon (at 8 pm, if I remember correctly). Could have been open a bit more. Although the restaurant was opened till later time, still the pool was so nice, that having a drink at the pool in the evening would be very nice. But I guess this was due to not disturbing other guests having rooms near the pool. - The private pool in the room was really awesome, only after some days, it gets a bit dirty - not the water itself, but the water surface (leaves, dust, dirt after storm, etc.) so it would be nice to clean it from time to time. But we didn't complain about it as we were ok with it. - The bathroom, especially the shower may need some renovation soon.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank MatkoKubko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmsurin, Hotel Manager at MANATHAI Surin Phuket, responded to this reviewResponded 3 May 2018

Dear MatkoKubko,

I am pleased to hear that you are happy with the satisfied to stay with us at Manathai Surin Phuket.
On the behalf of my staff I would like to thank you for being our customer and happy to provide the service that gives you satisfaction.

We are also looking forward for your next visit and thank you so much for your recommendation for improvment.

Warm Regrads,

Pradtana T.

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Reviewed 26 April 2018

We have just spent two weeks at this hotel and we thought the hotel was lovely. Our room (325) was really spacious. It had a lounge that you went through first, with a large settee, chairs, desk, tv etc then you went up three steps and through sliding doors to our bedroom. This room was also large with a very comfortable bed. Again through sliding doors was the bathroom which was also really large. The complimentary shampoos, body wash etc were really lovely too. We enjoyed the breakfasts each day. The hot food was waitress/waiter served and the cold was buffet. We found all the staff friendly and helpful. We didn’t eat dinner in the hotel but tried different restaurants in the village and also the two neighbouring villages.

Stayed: April 2018, travelled as a couple
1  Thank lizmatthews45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmsurin, Hotel Manager at MANATHAI Surin Phuket, responded to this reviewResponded 3 May 2018

Dear lizmatthews45,

We are pleased to see that you are happy with your stay at "Manathai Surin Phuket". We are also appreciate of this review that is provided by you.

Lastly, we hope you will return to Phuket and choose us as a part of your hotel experience again.

Warm Regrads,

Pradtana T.

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Reviewed 21 April 2018

My husband and I spent 5 days of our holiday at this hotel. Smaller hotel with two pools. We booked a deluxe pool view room. Good size with a huge bed and large balcony.
Lovely greeting on arrival and enjoyed a tea whilst being checked in and then shown to our room. Nothing was to much trouble and staff are very friendly.
We booked a Thai massage in the onsite spa as a couple- very good.
Excellent breakfast with lots of choices to suit all and cooked to order
The hotel is in an excellent location opposite the beach. Lots of bars, restaurants, massage parlours, supermarkets close by. Just around the corner are two shops offering laundry and ironing service which we always use when in Thailand rather than overpack - very reasonable
Highly recommend the hotel and the area which we hadn't visited before. We particularly liked the size of the hotel, staff and a nice peaceful location

Room Tip: We stayed in room 226 - definitely worth upgrading
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank LAD63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmsurin, Hotel Manager at MANATHAI Surin Phuket, responded to this reviewResponded 3 May 2018

Dear LAD63,

I am pleased to hear that you are happy with the satisfied to stay with us at Manathai Surin Phuket. On the behalf of my staff I would like to thank you for being our customer and happy to provide the service that gives you satisfaction.

We are also looking forward for your next visit.

Warm Regrads,

Pradtana T.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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