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Reviews (385)
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All reviewspolice stationgreat locationpattaya beachswimming poolcentral festival mallpool view roomair connice breakfastbig mallmin walk to the beachhear loud musicfood courtlocal thai foodcomfortable bedfront officecharged bahtdeluxe room
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3 - 8 of 385 reviews
Reviewed 19 May 2018 via mobile

We have booked this hotel for 1 night & were checked in @ sharp 14:00hrs as per hotel rules...1st surprise...(request:for early check-in not fulfilled as we arrived early to the hotel)

2nd shocking surprise...
To our shoching surprise we didn't find any complimentary tea or coffee sachets along with hot water kettle n coffee cups in the room.
When asked for complimentary coffee sachets... the room keeping said they don't have...so please contact the reception.

After calling the reception..I was shocked to hear her reply...she said the owner of the hotel has ordered not to keep any complimentary tea and coffee in the room.

As per my knowledge &
As per international standards for a 3 star hotel...it's a very basic thing as a gesture of compliments to keep free tea and coffee sachets along with hot kettle and coffee cups.
I don't think it would be even costing the hotel $ 1.00 per room to keep complimentary tea and coffee in the room.

3rd Surprise...
When I asked the receptionist then why are these coffee cups and hot water kettle kept in the room...
She is telling me if I wished or wanted to buy sachets from outside & use them...then we can use them.
Crazzzzzzzyyy..... shocking
So make sure you take this matter in to consideration before booking this hotel.

Otherwise overall experience until now was nice.

Will post more as n when I finish my trip

Stayed: May 2018, travelled with family
1  Thank Gaurav P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018

Having been disappointed with the Sandalay on Beach Road tried this hotel on recommendation. Location looked a bit iffy between a seedy sidestreet and the Central Mall but the hotel proved to be a gem, amid the chaos of Pattaya it was a haven of tranquillity. After viewing booked a de lux room which overlooked the pool. The staff were superb and the room excellent with everything you need including comfortable armchairs and patio furniture. Location was good with a 7/11 next door, a large shopping mall opposite, a taxi rank alongside and about 40m to the beach. It's also close to the police station.
The pool area was good with towels supplied and very quiet. The breakfasts were very good and also the daytime and evening meals, I couldn't understand why the restaurant was so quiet as the prices were so cheap. I can't compliment this hotel enough.

Room Tip: de lux pool view
  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
2  Thank paul m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2018 via mobile

Oh every thing in this hotel is amazing, location is super, just open hotel door and you will. E in centers
Festival mall,less than minute walk to beach, staff very very good, breakfast super, very good price, I recommended to every one

Stayed: January 2018, travelled with friends
1  Thank Sherif E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2018

It is nice hotel if you are not expecting too much, I had reservation as its reviews in other site we not that great. We found it reasonably good, had smooth check-in, room were clean and bed were comfort. We had to had an extra bed for children but room was specious so didn't had much problem. Breakfast was good and had varieties, check- out was also smooth. Stayed three for 3 night had good experience.

  • Stayed: January 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Sulakshan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017

was here just to have a buffet dinner. It was quite a great experience, a 4 star like dishes, plenty of food choices and some barbeque choices too. You need to try the durian ice cream! I don't know about the rooms tho, but it should be really fine.

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank MichaelAndree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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