Have visited here a few times now and been really impressed but Saturday evening with my family was really disappointing.
It's a shame because the food was excellent.
Fish pie was lovely as was the steak pies, lamb Henry, pheasant and chicken.
Unfortunately we had to send two steak pies back because they were only warm at best. When they were returned one dish had chunky chips instead of the skinny chips that were ordered.
Not a good start.
When we got to requesting the desert menu we were handed a menu which had no prices on. We queried this and the tall slim waitress was quite abrupt telling us all the deserts were £5.50. Apologies for asking. How were we to know?
When the deserts finally arrived there was one missing and by the time we informed staff it was too late...we couldn't be bothered to wait.
To be fair it was rectified by deducting one of the dishes.
The final bill was handed to us on a hand written piece of paper which took some working out. No one came to allow us to settle so I had to walk to the bar.
The waitresses need lessons in being pleasant and for goodness sake smile.
One young girl looked frightened to death and seemed more bothered how she looked.
We were one of the last to leave and was shocked when a Labrador dog appeared and walked under our table, in the main restaurant area as well. Aweful.
This was made worse after reading previous reports namely 'Pete B' on 30th Oct being told dogs were not allowed and 'Monika D' on 11th Sept being told pushchairs are not allowed as were dogs not allowed.
And to then read Mike's response from management beginning ' Ok guys get a grip'.
Shocking and so unprofessional.
As I say it's a shame because the food is generally excellent but Saturday was not a good experience I am afraid and I am usually keen to put good reports on trip advisor as readers can see.
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