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Traveller rating
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5 - 10 of 1,545 reviews
Reviewed 6 April 2022

Flight from Bali to Malang & bring my boyfriend with me. He's a foreigner, honestly, I'm worried when I bring him because he still adapting to so many things including Indonesian food. Last time on our previous trip he's complaining a lot because of the unpleasant experience he got including the food that serves in some hotels.

But turn out he loved The Singhasari Resort! The room is super clean, and he's amazed because the food is so delicious (nasi goreng Singhasari is his favorite). Personally, I love everything but my favorite is the pool and Xbox facility. We also loved that all the staff here are super humble and helpful.

I would definitely go back to Malang and stay here again.

Date of stay: April 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank msarasvatii
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Arie Kisdianto, Revenue Management at The Singhasari Resort, responded to this reviewResponded 13 April 2022

Dear Msarasvati

We were so glad to hear that you enjoyed your stay at our Resort and impressed with the Hotel facilities, We really appreciate your review as our valuable feedback to continue developing better product and service of excellent

We are looking forward to welcoming you back at The Singhasari Resort & Convention Batu in near future, and if any question please do not hesitate to contact me.

Best Regards,

Arie Kisdianto
Cluster Revenue Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2022 via mobile

nice room, beautiful view, the foods is tasty, hospitality 10/10, a lot of activities we can do here, there’s a billiard table, pool, tennis court, basketball court, fitness center and a kids playground, and because its located in Batu the weathers is nice.

Date of stay: April 2022
Trip type: Travelled solo
Thank irvinemohammad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Arie Kisdianto, Revenue Management at The Singhasari Resort, responded to this reviewResponded 13 April 2022
Google Translation

Kepada Bapak / Ibu Irvinemohammad

Salam hangat dari The Singhasari Resort & Convention Batu !

Terima kasih telah memilih The Singhasari Resort dan terima kasih telah merekomendasikan kami melalui review ini. Sungguh kebanggaan bagi kami mendengar bahwa kami berhasil membuat Bapak / Ibu dan keluarga puas

Kami senantiasa menantikan kedatangan Bapak/Ibu kembali di The Singhasari Resort.

Salam hangat,

Arie Kisdianto
Cluster Revenue Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2022 via mobile

Back here for the 3rd times, always feel satisfied & welcomed by the friendly staffs here.
First check in i met Ms. Melda, the check in process run smooth & well, get free room upgrade since i was the existing guess.
The covid protocol great, there’s gates that we should measure our body temperature.

Date of stay: February 2022
Trip type: Travelled with family
Thank Yuanita K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Arie Kisdianto, Revenue Management at The Singhasari Resort, responded to this reviewResponded 19 February 2022

Dear Yuanita K

We were so glad to hear that you enjoyed your stay at our Resort and impressed with the Hotel facilities, room, services, We really appreciate your review as our valuable feedback to continue developing better product and service of excellent

We are looking forward to welcoming you back at The Singhasari Resort & Convention Batu in near future, and if any question please do not hesitate to contact me.

Best Regards,

Arie Kisdianto
Cluster Revenue Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2022 via mobile

The hotel provide free valet parking that was very helpful for welcoming guest. Check in procedures was fast. The room is clean and comfort. The staff was very helpful. Breakfast with many menus. The hotel facilities were great for children and family.

Room tip: Check in on time will make your stay more amazing
Date of stay: January 2022
Trip type: Travelled with family
Thank Ega Dwi R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Arie Kisdianto, Revenue Management at The Singhasari Resort, responded to this reviewResponded 28 January 2022

Dear Ega Dwi R

We were so glad to hear that you enjoyed your stay at our Resort and impressed with the Hotel facilities, We really appreciate your review as our valuable feedback to continue developing better product and service of excellent

We are looking forward to welcoming you back at The Singhasari Resort & Convention Batu in near future, and if any question please do not hesitate to contact me.

Best Regards,

Arie Kisdianto
Cluster Revenue Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2022 via mobile

Nice breakfast. Many varieties of food. Aircon cool enough. Service good. But if you order gofood, you must take those from main gate security. A bit far from the lobby. But overall nice hotel. And nice pool.

Date of stay: January 2022
Trip type: Travelled with family
Thank kawuwung
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Arie Kisdianto, Revenue Management at The Singhasari Resort, responded to this reviewResponded 11 January 2022

Dear Kawuwung

We were so glad to hear that you enjoyed your stay at our Resort and impressed with the Hotel facilities, We really appreciate your review as our valuable feedback to continue developing better product and service of excellent

We are looking forward to welcoming you back at The Singhasari Resort & Convention Batu in near future, and if any question please do not hesitate to contact me.

Best Regards,

Arie Kisdianto
Cluster Revenue Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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