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1 - 6 of 63 reviews
Reviewed 10 March 2020 via mobile

Sandy Bay Resort is a really nice place and we enjoyed our stay. The two private beaches are amongst the most beautiful ones on Malenge Island. The reef is far enough from the shore so you can chill in the water. Also don't miss the sunset point.
Anyway, a few things disappointed us.
The most annoying problem occurred when we arrived by public ferry: nobody came to pick us up. Let's take a step back: at Sandy Bay Resort there are neither phone coverage nor wi-fi, but we managed to book a bungalow through Simon, who is a kind of referent on the mainland. It was not easy to contact him as well: he didn't reply to our text so we had to call him and then to go and meet him at the hotel where he normally stays in Ampana. He told us to get off at Pulau Papan because the staff would pick us up there for free, but nobody came. There was also a guy who, a few days before, had catched the ferry to go from Kadidiri (where he was staying at the time) to Sandy Bay Resort in order to make his reservation in person: that means that the staff didn't even pop up to pick him up at least. We have just been very lucky because, about half an hour later, a Sandy Bay Resort's boat came, bringing a couple of guests to visit Pulau Papan, so we managed to go to the resort with me, but they confirmed us that nobody knew anything about our arrival and, when we finally got there, they told us that they hadn't received our reservation. So why should costumers rely on Simon and why is his contact number on their website?
Then we were given the bungalow number 5: it's really spacious and we liked it, but for sure it needs to go through a bit of renovation and the staff should care more about the cleaning.
The food was good, but not always abundant and various. For example, for breakfast we were given pancakes and watermelon all the time (except for one day when we got a sort of cake and once they added also fried banana). The fruit that we were given in the morning never changed. We understand that this island is remote and all the grocery has to come by boat, but they sell soft drinks and cigarettes that for sure are not basic necessities so at least they should try to vary fruit and vegetables more often. Speaking of food, we have to say that, after specifying that we both are big eaters, at least they traid to give us something more.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Dacia90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 March 2020 via mobile

We had a chance to spent one night in this resort. And regret that we only stayed for one night!

Went in a group of 8 adults, and enjoyed every seconds we spent in this resort.
Views are perfect, rooms are decent, waters are clear and if you are lucky enough, you can meet the manatees. The shallow water in front of this resort have a specific types of seaweed from them to eat.

Just like most of the resort in Togian Islands, mostly are not equipped with Air Condition, since electricity is not available 24/7. But, why should you bother, you had the pure and perfect vitamin sea.

I am looking forward to go back to this resort.

PS : This resort is accessible from Marina Cottage, Ampana (they are same company group). Will take approx. 2 hours to get to this resort. And you can have a stop at Salaka Island to buy some fresh seafood to be cooked for your meal. Although Sandy Bay provides you a decent meals as well. Just in case you would like to have specific kind of seafood.

Date of stay: March 2020
Trip type: Travelled with family
1  Thank UpeJakarta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 January 2020 via mobile

We spend two nights at Sandy Bay resort. When we arrived the first thing we saw was the absolutely beautiful beach. We started to regret that we have only booked 2 nights. But this changed quite fast.
As we got out of the boat we were warmly and friendly welcomed... But only by the dogs...
The staff there didn't make any efforts to recognize us or even say "hello". This was the reaction we got the next 2 days. We felt like disturbing them just being guests on their island. We think hospitality is one of the most important things to let the guests feel comfortable. And even though the beach, the nature, the whole environment and, of course, the dogs were absolutely amazing, we didn't feel good there.

Food was ok, the rooms were not good. Got a lot of insects in our room, included a big spider and a very long ants road through the bathroom =)

So unfortunately we were happy to leave after 2 days. This place has a lot of potential left. It could be such a wunderful place. It's a pitty.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank miss_groppinger
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 October 2019

Compared to other resorts in togean island, this one is expensive, but also has a very nice beach. The food was really bad, one day we just got a fishhead, which you normally give to the cats.
All in all it was very dirty, we had a lot of cockroaches in our room. Also rats were in and near the bungalows but the staff did not care that much about it.
The atmosphere was cold, like in a travel agency. Except the diving master english was not always understood.

Date of stay: September 2019
    • Value
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1  Thank Xaver R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 November 2018 via mobile

We stayed at Sandy bay resort for one nigth only. The cottages are great and very comfortable and the beach is amongst the most beautiful ones at the Togeans. Food and atmosphere could be a little bit improved.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Expedition754796
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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