Came in for a massage with my boyfriend and was expecting an amazing time given the price of the treatments are 2x to 3x more expensive than all other places. However, ended up completely disappointed and actually wishing for the treatment to end before time was up. Now to provide some background, I'm a bit of a lush when it comes to massages and spa treatments, usually go for a massage at least twice a month. I've had my fair share of good and bad, and have gone to both high-end and cheap spots, but this spot doesn't even compare to some of the less expensive spas.

I paid for a couples relaxation spa package which included:
Purity facial (60 minutes)
Relaxation massage (60 minutes)
Spa refreshments (15 minutes)

It started out with the relaxation massage, which in my opinion was weak and basic. My masseuse seemed to repeat the same simple moves over and over again in a high speed motion (not what you expect in a RELAXING massage). Honestly, I came out feeling like I had not been massaged properly and I didn't feel relaxed at all. In fairness my boyfriend liked his massage so it could have just been my masseuse.

Then came the facial, where my masseuse seemed to find all her strength and take it out on my face. Yeah, needless to say I was counting the minutes until it was done. My boyfriend was not a fan of this one either.

Spa refreshments - ha this is a joke! Not even sure why they put this as part of the package. We came out of our treatments expecting some sort of perhaps fruit, snacks, and drinks (as other spas do) and the lady handed me the bill instead. I asked about our "spa refreshments" and she actually laughed and said that it's just a cup of tea and if I really wanted it that she could provide it. Excellent customer service...

Overall it doesn't seem that all the staff has been trained properly, and there seems to be a lack of customer service overall. Only good thing is that we didn't pay full price for the package and we received a 10% discount, but even then this spa package was on the pricey end.

VERDICT: Skip

I went there on a rainy day and I spent best 2 hours in SPA I had in Vietnam. Prices are on high end but worth it. You are welcomed with a coffee or tea, you choose the treatment, you are taken to a nice bungalow. The sound of the waves is so relaxing! Very clean and well run place. Highly recommended. I had deep tissue massage and mud face treatment.
Both were great!