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Reviewed 21 July 2021 via mobile

The resort is amazing and the staff makes your stay wonderful. You feel refreshed & energized throughout the holiday. The view is stunning, especially in sunset. The facilities are high quality & every single moment is unforgettable. Highly recommended.

Room tip: Car, scooter rental would be great for long stays.
Date of stay: June 2021
Trip type: Travelled as a couple
Thank OzlemBK
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 July 2021

We stayed at Andara with the Phuket Sandbox programme in July and we had an amazing and seamless experience.

Even before our flight to Phuket, the hotel staff was incredibly kind and helped us with the process to apply for the Sandbox programme. It took all the worry away from us in these uncertain times and made us look forward to our time in Thailand.

When we arrived at the hotel, we couldn't believe how beautiful the grounds were and our villa with our own pool was absolutely spectacular. The whole experience from the impeccable food, the stunning pool area, the luxurious spa treatments, the service and friendliness of the staff and the hotel manager Daniel was making us feel so so welcome and valued. We loved every minute of our stay. We even met the hotel dog, Dolly and after a week it felt like being friends not guests.

During our stay we had to do two COVID tests required by the Phuket sandbox, and again Andara made sure we didn't have to worry about anything. Everything was organised for us and worked out perfectly.

The standard of the hotel is way beyond the 5 stars, as there was not one thing that was not absolutely perfect during our stay. But especially I want to emphasize the amazing staff that helped us with everything and was so forthcoming.

We will definitely be back and we cannot recommend this hotel highly enough - If you're looking for a special place to stay that doesn't just offer luxury but also a heartfelt experience, this is for you.

Thank you so much everyone from Andara, especially Khun Yaya, Khun Yut, Khun Zon and the lovely team around you.

Pia

Date of stay: July 2021
Trip type: Travelled with family
2  Thank Pia G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daniel Meury, General Manager at Andara Resort and Villas, responded to this reviewResponded 20 July 2021

Dear Pia, it was our pleasure to have you stay at Andara, and we are thrilled to receive this great feedback. We realize you are spolied for choice and making it Phuket meant a lot to us, including Dolly! All the best and let us know when you are ready to come back to Andara.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2021

We entered Phuket Sandbox on July 4th under a great amount of uncertainty, and after a long flight and tests when we arrived, the taxi brought us to the door of the Andara and for the next two weeks we have had the experience of a lifetime.

The staff are absolutely incredible. They have gone out of their way to make us feel welcome and supported at such an uncertain time. They have been friendly, courteous to perfection, and have genuinely acted like our friends rather than just staff at the hotel.

The two bedroom pool villa and the view we had from the deck was exceptional.

The food served by Khun K has been perfect evert single day that we've eaten.

The spa has the most luxurious treatments i've experienced.

The hospitality is second to none. Had we not stayed at this hotel I don't think we would have enjoyed our stay as much, but it has made our trip go from potentially difficult to the best experience we've ever had in a hotel.

This is one of the first reviews i've ever written, and I had to do so to share what an incredible experience we've had.

Khun Yut, Khun Yaya, Khun Pong, Khun Zon, Khun K, Khun Pudtan and Daniel the manager, as well as the countless other incredible people who work at the hotel, you should be so proud. We will be coming back!

Room tip: 2 Bedroom Pool
Date of stay: July 2021
    • Location
    • Cleanliness
    • Service
Thank SheaB1408
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daniel Meury, General Manager at Andara Resort and Villas, responded to this reviewResponded 20 July 2021

Dear SheaB1408: We are indeed grateful for choosing Andara and being one of our first Phuket Sandbox guests this year! Your kind words mean a lot to all of the team, as we are all dedicated to ensuring the best possible trip for all of our guests. Nothing could make us happier than to have you back to Phuket, thanks again!

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Reviewed 22 February 2021 via mobile

We stayed 2 nights in a one bedroom pool suite. Checkin was nice and easy and very welcoming by staffs. The one bedroom suite was very huge and felt more like luxurious apartment since it has huge kitchen. Since its COVID time, restuarant was close so all our meals were prepared for us in villa. We got complimentary afternoon tea set on first day of arrival. We also got private chefs to cook our dinner which was way too much for 2 people but we finished it since they were very delicious! Overall, we would love to be back again.

Date of stay: February 2021
Trip type: Travelled with family
1  Thank PazPW
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daniel Meury, General Manager at Andara Resort and Villas, responded to this reviewResponded 25 March 2021

Dear PazPW, We are absolutely delighted to review your feedback, and thank you again for your recent visit to Andara Resort & Villas. We highly appreciate your detailed review with so many positive notes on our resort and that you had plenty of delicious meals! We will share your compliments with our team and hope to welcome back to paradise soon. All the best to you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2020

We stayed in the magnificent Penthouse Pool Suite for a few days this November and loved every moment of it. We were a bit sorry we could not invite a big group of friends to join us for drinks in our generous 270sqm suite. We loved the view of Kamala Beach. The private pool was up one story on the rooftop - very secluded and peaceful. We loved the staff - especially the team at the restaurant and the barmen, who introduced me to one of the best red wines I ever had. Try it- a German Shiraz (what?) from the vinery Markus Schneider, called Holy Moly - exquisite. The food is nice and the view form the restaurant of the palm studded pool beautiful. The Andara also has a very good gym. Everything you need is there. It was a pleasure to meet the Swiss GM Daniel. Thank you for everything. We will be back for a longer stay.

Date of stay: November 2020
    • Location
    • Cleanliness
    • Service
2  Thank wbarnim
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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