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All reviews hot springs pool area is semi buffet waiting area luxurious hotel free shuttle beef noodles coffee machine private onsen private room relaxing experience thermal valley hot spring resort beitou mrt spring water library spa
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Reviewed 28 February 2020

The hotel get very busy with groups of family gathering during the CNY period which causing slow service and multiple errors. We left our luggage after check-in for a walk, and were told that our luggages were inside our room, but at the end it took us three calls the get the luggage. The TV remote control did not function, we called the reception and they have sent a cleaner to help to fix it but unsuccessful. For the dinner, semi-buffet was provided during CNY instead of set dinner which they usually offered, the buffet quality was bad.

Date of stay: February 2020
Thank yyduck22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chen Andrea, 其他 at The Gaia Hotel, Taipei, responded to this reviewResponded 3 March 2020

Dear yyduck22 ,

Thank you for sharing your comments with us. We are most concerned to note of your feedback. Should you have any further comments, please do not hesitate to contact us at email : service@thegaiahotel.com
We all look forward to having the opportunity to be at your service in the future.

Warm regards,

Hotel Management
The Gaia Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2020

獨立湯屋很大,氣氛不錯。有個很大的石頭浴缸和乾濕分離的淋浴間以及廁所。湯屋備有免費氣泡水、礦泉水和小點心,以及很不錯的乳液和沐浴乳、洗髮乳。泡完湯後還有休息廳可以泡咖啡和茶,非常舒適。大廳旁還有個超大書架的空間,令人驚艷的空間,有很多英文和中文書。天冷來這泡湯是很棒的放鬆和享受。
Room is big, clean and comfortable. There are also free water, snacks and nice lotions. After taking the hot spring, you can enjoy coffee and tea. Pretty kind service, I will definitely visit a hot spring here again.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank 997linn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdps5220, 大地酒店管理團隊 at The Gaia Hotel, Taipei, responded to this reviewResponded 18 February 2020
Google Translation

Dear Lin N,
 
謝謝您喜歡我們的服務和環境,大地酒店期盼能帶給賓客從容和諧地與大自然融為一體,滌盡塵勞,放鬆身心,留下美好的回憶,衷心期待您再度蒞臨北投大地酒店,享受悠閒舒適的美好時光!

大地酒店管理團隊

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Reviewed 28 January 2020

Went with my sister for a quick trip out of Taipei. Lovely place and amenities! Walk-able from Xin Beitou MRT up a flight of rather steep stairs, but worth it. Complimentary snacks, coffee, apples. Service was good too. Would go back again!

Date of stay: January 2020
    • Service
2  Thank Lynnlim9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdps5220, 大地酒店管理團隊 at The Gaia Hotel, Taipei, responded to this reviewResponded 30 January 2020

Dear Lynnlim9 ,

Thank you for choosing The Gaia Hotel. It’s our great honor to have you with us. Making everything perfect for our guests is our goal and thanks so much for your kindly comments to help us be better. We are appreciated for your comments and looking forward to see you again !

Warm regards,

Hotel Management
The Gaia Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2020 via mobile

We stayed at The Gaia for 3 nights. We loved the receptionist, Irene, who checked us in early with a smile and fluent English. My daughter turned 9 years old during our stay so Irene arranged arranged a cake to be sent to our room on the day, and helped me book a horse riding experience which my daughter asked for her birthday! The breakfast staff were also friendly and helpful.
My negatives of the hotel include the small size of our room! It was quite cramped for us three, and felt claustrophobic after three days there. The gym was also small with limited machines. Children were not allowed in the onsen (hot spring bath).
Overall I think it’s a hotel more for adults than for family with kids.

Date of stay: January 2020
Trip type: Travelled with family
2  Thank LoveToTravel1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdps5220, 大地酒店管理團隊 at The Gaia Hotel, Taipei, responded to this reviewResponded 21 January 2020

Dear LoveToTravel1010 ,


Thank you for your praise.Hotel is committed to providing a full range of services to VIPs. It also provides a comfortable and comfortable environment for travellers. Thank you for your recognition and encouragement. We look forward to seeing you again!

Warm regards,

Hotel Management
The Gaia Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2020 via mobile

Away from the city center’s hustle and bustle, the private onsens at the Gaia Hotel provides such a relaxing experience to refresh and destress. Recommend to arrive late afternoon to enjoy the experience while the sunsets. You’ll feel so much more at peace once nightfall hits.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank CorlissL3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdps5220, 大地酒店管理團隊 at The Gaia Hotel, Taipei, responded to this reviewResponded 17 January 2020

Dear Corliss L

Thank you for choosing The Gaia Hotel. It’s our great honor to have you with us. Making everything perfect for our guests is our goal and thanks so much for your kindly comments to help us be better. We are appreciated for your comments and looking forward to see you again !

Warm regards,

Hotel Management
The Gaia Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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