I have now stayed in this hotel on three separate occasions. The first two times were back in October 2019. Based on my excellent stay and the good food at the restaurant I didn't give it a second though when it came to book again for a trip the first week of January.

While the room itself and the staff are and were excellent my chief complaint is with the restaurant.

On my first trip I was very happy with the breakfast and the dinners I enjoyed. On this last trip I could not have been more disappointed.

I initially ordered a Filet Mignon but was told that they were out. No problem, a little disappointing but really not a big deal. I instead ordered the Ribeye with mashed potatoes. What I received was unfit to be served at any restaurant, let alone one that charged NT$1508 (US$51.90, EURO 46.75, BP 37.61) after service charges.

The steak looked almost boiled. Then pan seared at the very last second. It was slimy and very off putting. I've attached a picture. The potatoes were clearly made from a boxed powder. They were dry, sour and had no flavor of potato. I was so disgusted I simply asked for the check, paid and left. I had maybe three bites.

Never again will I eat in this restaurant which means I can no longer stay in this hotel. I would also recommend anyone that reads this take this into account before they book a stay here.

This was terrible.

Speak excellent English, nice, considerate and prompt staffs, they noted and catered requests, very practical and functional as an airport or business hotel, good breakfast, have lounge. Recognise my ACCOR membership status.