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Reviews (101)
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4 - 9 of 101 reviews
Reviewed 2 January 2017

in our 7 night tour, most hotels were in the 2-3 stars, so it was refreshing to see this hotel. We were traveling in a family of 13, so we had 6 rooms total. Overall, the hotel was well kept and clean. About 2 blocks away is the main street where there were some stores and small eateries, but not actual night market that we were hoping for.

Stayed: December 2016
1  Thank T_Rex_Toyota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hun_Lealea, Supervisor of Front Desk at Lealea Garden Hotels - Hualien, responded to this reviewResponded 8 January 2017

Dear Sirs, Thank you for sharing the opinion with us, it has been our honor to serve you and it’s glad to know that you enjoy the stay in our hotel. Welcome to Hualien! We are looking forward to seeing you in next trip. Best Regards, Karen Ho

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Reviewed 15 November 2016

Stay for 1 night Like the hotel, room is spacious and comfortable. TV channels are great and even the bathroom is big.
Unfortunately not much facilities in hotel but it is OK. will stay again
Breakfast is OK, Chinese food as usual in Taiwan

  • Stayed: November 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank once_there
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hun_Lealea, 經理 at Lealea Garden Hotels - Hualien, responded to this reviewResponded 19 November 2016

Dear Sirs,
Thank you for sharing the opinion with us, it has been our honor to serve you and it’s glad to know that you enjoy the stay in our hotel. Welcome to Hualien! We are looking forward to seeing you in next trip.

Best Regards,
Rossetti Yang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2016

Very good service, breakfast quite satisfactory. Parking spaces are too narrow, some basement lighting area is not enough, the air conditioning is not very cold, the location quite.
The room is large, the new equipment, the price is reasonable, there is a bicycle can be lent

  • Stayed: October 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank 弘彰 李
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hun_Lealea, 經理 at Lealea Garden Hotels - Hualien, responded to this reviewResponded 4 November 2016
Google Translation

親愛的貴賓, 您好:
謝謝您撥空評分並給予許多珍貴的意見,很高興您對這次的住宿經驗大致感到滿意,這對我們來說是很大的鼓勵與肯定。有關此次入住未竟完善之處,感謝您的包容與體諒,我們也會再多加審視以期改善。歡迎常來花蓮走走, 期待日後能再為您服務。

力麗哲園花蓮館駐店經理楊馥蔓及全體員工敬上

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2016

The rooms are ok, with 2 beds but somewhat small and not too much space to open your luggage.
Good free WIFI.
The location is good and easy to find.
They have free underground parking but the entrance is from the back of the hotel and, because of traffic can be difficult to access.
Asian breakfast is great but Western is poor.
They free of charge laundry facilities.
Some of the staff speak reasonable English and are very helpful with indications.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank yshargal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hun_Lealea, 經理 at Lealea Garden Hotels - Hualien, responded to this reviewResponded 24 October 2016

Dear Sirs,
Thank you for sharing the opinion with us, it is great to know that you are satisfied with our hotel and service. Welcome to Hualien! We are looking forward to seeing you in next trip.

Best Regards,
Rossetti Yang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2016

We choose the hotel to stay during mid-Autumn festival because of its’ affordable price and room space. It’s located in downtown, near train station, Dong-da-men night market and any popular spot in Hualien city.

It’s equipped with their own parking basement so you don’t have to worry no place to park your car. The hotel has 3 buildings, looks just like a residential community. This neighborhood is quiet. Also they provide free self-service laundry. Every hotel employees we met is nice and welcoming. Room is clean and spacious enough, showering volume is adequate. In terms of overall performance, we loved it.

However, the only 2 flaws are the diversity of breakfast was not that satisfying, comparing with other hotels we had stayed before also with similar price. Wifi is slow, we had a hard time with transmitting photos

  • Stayed: September 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 284fionas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hun_Lealea, 經理 at Lealea Garden Hotels - Hualien, responded to this reviewResponded 23 September 2016

Dear Sirs,
Thank you for sharing the opinion with us, it has been our honor to serve you and it’s glad to know that you enjoy the stay in our hotel. We will pay more attention on breakfast and wifi, sorry for the inconvenience of transmitting speed, and thank you for your kind reminder.

Welcome to Hualien! We are looking forward to seeing you in next trip.

Best Regards,
Rossetti Yang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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