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6 - 11 of 245 reviews
Reviewed 26 December 2018 via mobile

I booked 2 family rooms for 1 night. Each room came with 2 big beds, very spacious room, ample room to walk around & open luggages.

My room was at the top floor, during the night, there's a sound going on throughout the night, sound like some generator.

Breakfast very limited choice. I tried to have a bun but I don't know why the bun was cold, so I wasted it.

There's one thing I need to highlight to the hotel management: we have 2 rooms, 1 at level 11, the other at level 12. The hotel room card for level 11 can be use to open the door at level 12. I was mystified. I hope the hotel management can step up their security.

Otherwise, comparing the standard of the hotels around, this is actually a tasteful one, might consider this when in Jiaoxi.

Date of stay: December 2018
Trip type: Travelled with family
1  Thank frappybaby
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LivingWaterHotel, Reservation Department at Muen Hot Spring Hotel, responded to this reviewResponded 5 January 2019

Dear frappybaby,
Thank you for choosing Living Water Hotel for your recent stay in Jiao Xi.
We Love to hear your feedback and use it to review and improve our services.
Looking forward to welcome you again soon.
Customer Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2018

We booked 2 rooms on 15-17 Oct 2018. The rooms were spacious with big Hot spring tub.
Hotel staff were very friendly & helpful. The front desk helped us with restaurant reservation and taxi booking. The breakfast was fantastic.

The only little complaint is floor tile are loose in our room needs some maintenance.

We shall come again.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
3  Thank LAM L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LivingWaterHotel, Reservation Department at Muen Hot Spring Hotel, responded to this reviewResponded 5 January 2019

Dear HelloSweet:

Thank you for sharing your feedback about your stay with us! We know that a old house like the Living Water Hotel needs from time to time a little updating, so we hope you understand that we redecorate our rooms step by step. We are happy that you had a great time and are looking forward to welcoming you soon again!
Kind regards,
Customer Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2018 via mobile

We booked 4 rooms back in January for just 1 night. Our rooms are on different floors so a bit inconvenient. But I can understand as there are only 4 rooms on each floor. Rooms are alright but curtains for the bathroom are on the inside of the room. It is good to have hot spring bath available, which is good as we can enjoy hot spring bath.

Date of stay: January 2018
Trip type: Travelled with family
2  Thank hsng88
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LivingWaterHotel, Reservation Department at Muen Hot Spring Hotel, responded to this reviewResponded 5 January 2019

Dear hsng88,
Thank you for choosing Living Water Hotel for your stay in Jiao Xi.
We Love to hear your feedback and use it to review and improve our services.
Looking forward to welcome you again soon.
Customer Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2018

Room: enormous. We had two king-sized beds. The hot spring tub was also huge, probably fits 6 people easily. The view facing the mountain was also decent for the ones above 4th floors.
Breakfast: definitely a highlight. We spent an hour just chilling over Taiwanese, Chinese, western breakfast.
Services: probably the best part about the hotel is its staff. Professional, courteous, and warm. They go out of their way to make sure you feel welcome and property supported.

They also provide free bottles of water, pretty much unlimited. This is a nice gesture, given the hot summer days and that hydration is key using the hot springs.

Highly recommend it. We'd be back again.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Dionysus38
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LivingWaterHotel, Reservation Department at Muen Hot Spring Hotel, responded to this reviewResponded 2 September 2018

Dear Dionysus38:

Thank you for accommodating with Living Water Hotel!
Our staff have been trained to offer a warm and friendly welcome. We will endeavor to make your stay with us, an enjoyable one as always.
Our commitment to providing our customers with a comfortable, relaxing and enjoyable experience. We are glad that you enjoy our service!

Customer’s satisfaction is very important to us, it would be much appreciated for your comments which give more energy to our whole team.
Kind Regards,
Customer Service Team

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Reviewed 28 July 2018 via mobile

Not untipical of resort towns in Taiwan but the Living Waters Hotel has its hot water supplied by nature, heated in the thermal currents that only volcanically active areas can provide within the earths crust. The rooms are spacious and views of the town and its night markets good.

Date of stay: July 2018
Trip type: Travelled solo
Thank Brian B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LivingWaterHotel, Reservation Department at Muen Hot Spring Hotel, responded to this reviewResponded 2 September 2018

Dear Brian B,
Thank you for choosing Living Water Hotel for your recent stay in Jiao Xi!
We Love to hear your feedback and use it to review and improve our services!
Looking forward to welcome you again soon.
Customer Service Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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