I decided to stay at this hotel after reading very positive reviews on various sites. I was working in town and wanted a clean and convenient place to rest for the night. Check-in was simple and efficient, but when I went to my room, I was quite upset. There was hair everywhere...on the bed, floor, in the drawer where there were snacks/tea, on the counters... There were also bits of food on the table and counter, from a previous guest. It was really awful. I notified the staff who then switched my room. Unfortunately, I found the same problem: more hair. On the towels, again on the bed and in the food drawer etc. I notified the staff again, and instead of upgrading me, they offered to clean the room for me. I accepted this because of the late hour, and didn't want to move to a third room to find more hair...I wound up waiting until about 10pm for the staff to clean my room, and then I was finally able to move back to my original room. To be honest, I STILL found bits of hair in the room, but decided to stay as I had an early morning at work the next day. I paid around $3000NT (close to $100 usd) for this place. It was a horrendous experience and I would not return. The cleaning staff actually said to me: "All of the rooms are different....I decided to stay at this hotel after reading very positive reviews on various sites. I was working in town and wanted a clean and convenient place to rest for the night. Check-in was simple and efficient, but when I went to my room, I was quite upset. There was hair everywhere...on the bed, floor, in the drawer where there were snacks/tea, on the counters... There were also bits of food on the table and counter, from a previous guest. It was really awful. I notified the staff who then switched my room. Unfortunately, I found the same problem: more hair. On the towels, again on the bed and in the food drawer etc. I notified the staff again, and instead of upgrading me, they offered to clean the room for me. I accepted this because of the late hour, and didn't want to move to a third room to find more hair...I wound up waiting until about 10pm for the staff to clean my room, and then I was finally able to move back to my original room. To be honest, I STILL found bits of hair in the room, but decided to stay as I had an early morning at work the next day. I paid around $3000NT (close to $100 usd) for this place. It was a horrendous experience and I would not return. The cleaning staff actually said to me: "All of the rooms are different. Some are clean and some are not as clean." Ridiculous and unacceptable. I stayed there to have a peaceful night and not have to rush back and forth to my home in Taipei. Instead, I was met with a lot of hassle and discomfort, and certainly did not have the peaceful night that I had hoped for. One of the worst hotel experiences I've had around the world, and I have traveled a lot!!More
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