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All reviews night market nice park business stay free movies huge room big park choose this hotel local food train station stayed nights breakfast buffet an overnight layover comfortable bed close to the airport chateau taiwan taoyuan
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2 - 7 of 479 reviews
Reviewed 20 December 2019

I highly recommend Hotel Kuva Chateau. The hotel is nice and close to the airport, you pay NT$ 600-750 one way. There is a big park in front of the hotel where you can enjoy walking or jogging or exercise. Zhongli night market is about 10 minute walk where you can enjoy Taiwan street food. The Executive double room with 1 queen bed is a huge room with a huge bed. The bathroom is also big and has a bath tub and bath robes are provided. I will stay here again.

Date of stay: December 2019
Trip type: Travelled with family
1  Thank Lakbayguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelkvuachateau, 客戶關係經理 at Hotel Kuva Chateau, responded to this reviewResponded 12 February 2020

Dear Lakbayguy,

Thank you for your support and affirmation of our hotel, Hotel Kuva Chateau all service personnel were very happy during your stay for your service, thank you a wonderful stay experience to other guests.

Offers comfortable, clean environment for everyone staying in the VIP is the goal we have been required by the hotel staff to hear your positive comments on our hotel is the greatest encouragement and affirmation.

Look forward to in the near future be able to serve you again ~

Best Regards,

Hotel Kuva Chateau - Sincerely staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2019

My friends from the states always choose this hotel for their business stay. I booked in September and was just what I expected. Excellent for business and family stay. Near subway station (10 minute walk) and night market. Enjoy the stay this time.

Date of stay: September 2019
    • Value
    • Sleep Quality
    • Service
1  Thank brucejwei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelkvuachateau, 客戶關係經理 at Hotel Kuva Chateau, responded to this reviewResponded 12 February 2020
Google Translation

親愛的 brucejwei:

您好~

感謝您對於我們飯店支持與肯定,古華花園飯店 Hotel Kuva Chateau所有服務人員都非常開心在您入住期間為您服務,也謝謝您提供美好的住宿經驗給其他貴賓。

提供舒適整潔的環境給每位入住貴賓是我們一直以來所要求的目標,飯店服務人員聽到您的正面意見就是對我們飯店最大的鼓勵及肯定。

期待不久的將來能再次為您服務~

在此,祝福您~

古華花園飯店 Hotel Kuva Chateau - 全體員工敬上

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2019

This was my first time staying in this hotel, and it didn’t disappoint. The rooms were to a high standard, lots of excellent choices of food, fantastic bakery in the lobby area, great delicate cakes to choose from, highly recommend trying this very high class hotel

Date of stay: August 2019
2  Thank skeggypeggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelkvuachateau, 客戶關係經理 at Hotel Kuva Chateau, responded to this reviewResponded 22 November 2019

Dear skeggypeggy,

Thank you for your support and affirmation of our hotel, Hotel Kuva Chateau all service personnel were very happy during your stay for your service, thank you a wonderful stay experience to other guests.

Offers comfortable, clean environment for everyone staying in the VIP is the goal we have been required by the hotel staff to hear your positive comments on our hotel is the greatest encouragement and affirmation.

Look forward to in the near future be able to serve you again ~

Best Regards,

Hotel Kuva Chateau - Sincerely staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2019

Relatively quick check in and a very quick check out makes this stay maybe not the last time I visit Kuva. The bell boy, who was a lady, guided us in the right direction for good Beef Noodle on our arrival, and in general the staff was service minded and polite. Room was spacey and bed comfortable. Breakfast buffet worked fine.

Room tip: Turn left just outside the hotel and you find a nice walk along the river 200m down the road.
Date of stay: October 2019
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
3  Thank Hinze1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelkvuachateau, 客戶關係經理 at Hotel Kuva Chateau, responded to this reviewResponded 22 November 2019

Dear Hinze1962,

Thank you for your support and affirmation of our hotel, Hotel Kuva Chateau all service personnel were very happy during your stay for your service, thank you a wonderful stay experience to other guests.

Offers comfortable, clean environment for everyone staying in the VIP is the goal we have been required by the hotel staff to hear your positive comments on our hotel is the greatest encouragement and affirmation.

Look forward to in the near future be able to serve you again ~

Best Regards,

Hotel Kuva Chateau - Sincerely staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2019

After any trip we always book a "luxury" hotel with a pool close to the airport before our long journey home. We were surprised by the distance from the airport as were told it was a short MTR ride then a short walk which ended up being almost an hour. We were then asked for payment and even through the payment had been pre-authorised 3 times during the 2 weeks previously and was still pending on our account, I was told I needed to pay again. We were given directions to our room and were immediately impressed. The room 1002 was amazing. The biggest bed ever and the best TV. Within 10 mins however we both realised there was a constant noise like a loud rumbling. After looking at the room map we realised it was the lift. Any room ending in 02 in tower A backs onto the lift and as we had a long flight we wanted to get as much sleep as possible before. We went to reception and were given the option of another room which was very nice and quiet but definitely felt like a downgrade from our original room. We enjoyed our night however and slept well. We checked out and confirmed we could store our luggage and use the pool. We were advised this was ok however when we went to the pool with intentions of having a drink and a relax before our flight, our food and drink was confiscated and we were followed around the changing rooms and pool area at all times even though we were the only guests there. This was very uncomfortable and we felt like as we had checked out we were no longer welcome and we felt looked down on as we had backpacks. We ended up sitting at the airport for 2 hours before we could check in as we just couldnt stay in the hotel any longer.

Room tip: Dont accept a room ending in 02 in Tower A
Date of stay: October 2019
    • Location
    • Rooms
    • Service
1  Thank sarslapworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelkvuachateau, 客戶關係經理 at Hotel Kuva Chateau, responded to this reviewResponded 22 November 2019

Dear sarslapworth,

Hotel Kuva Chateau, have received your reply message.

unfortunately, our service will make you feel unsatisfied, according to your Oct,2019 inconvenience.

you are also welcome Kuva can choose to stay again in the future, wish you the best.

Hotel Kuva Chateau- staff Sincerely

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