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All reviews ximen station family mart the hotel staff washing machine warm hospitality visit taipei free coffee tea excellent location family room shopping district love this hotel lounge area plus point choose this hotel hotel is located definitely stay here again xi men ding
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Reviewed 2 January 2013

Situated at Exit 3 Ximen MRT Station, CityInn Hotel is very convenient if you plan to explore Taipei on your own. The staff is very friendly, though the room is a bit small and some rooms without windows, but generally it is clean and acceptable. The quality of the room is good and it is very well decorated. We had a very pleasant stay here.

Date of stay: December 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank Elaine C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 4 January 2013

Dear Valued Guest:

Thank you very much for the wonderful review. It is our honor to have you as our guest. I am very glad to know that our service could meet your standard.

Please come visiting us again when your are in Taipei next time. We are looking forward to seeing you in the near future. Have a nice day!

Sincerely yours,

Zack Tsai
Hotel Supervisor
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2013 via mobile

This hotel is amazingly near the train station. Alight at Ximendingetro station, take exit 3 and the hotel is on the left aide of the road. You can probably get to the hotel in 30 secs.

Hotel is modern, nice and clean with coffee and tea services in room and at the basement. The basement area is pretty cool, they have microwave, washing machine, computer, free wifi and some sofa for you to rest in case the room is not ready. I slept in the sofa for three hours while waiting for our room to be ready.

The only gripe i have is the lift - it's rather small, and slow, and when it's checkout time, you might have to wait for the lift to go up and down a few times before you get a chance to board, especially if you're staying between 3 - 6 floors.

2  Thank Solowanderlust
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Howard F, Manager at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 2 January 2013

Dear Valued Guest:

Thank you very much for taking your precious time to write a review on us. I am glad to know that you like our location and facilities. There always will be some sorts of differences on our decoration and equipments from time to time. However, the passion to serve our guests in a better way is always consistent.

I am so sorry about the inconvenience caused by our elevator. Our hotel was remodeled base on an old building. Although we have renewed all the facilities and most of structures but there are couple of fundamental structures can not be changed, such as elevator shaft. Please accept my apology for this issue.

Hopefully you can visit us again next time in Taipei. We are looking forward to seeing you in the near future.

Sincerely yours,
Howard Fan

Hotel Manager
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 December 2012

The hotel is very clean, homey, cool. Room is small but its ok, very comfortable and clean bed and sheets. Nice place to sleep after long tiring day tours. Great hotel amenities, and lounge with free coffee, juices, tea. The location is at center of shopping,train, very accessible. Great food too. The staff are very helpful. Will go back to this hotel. We enjoyed our first time trip to Taiwan.

Room tip: You can choose from varried room designs, kids will like it.
Date of stay: November 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank YmgPhilippines_
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 31 December 2012

2012年12月3日
Dear valued guest,

Thank you for taking time to write a review of our hotel, and leave such a generous and kind compliments. We are delighted to know that you enjoyed your stay with us. Your kind comments regarding location and room facilities have been noted and shared with our associates. We will do our best to continue deserving such high praise. Looking forward to welcoming you back at Cityinn Hotel Plus Ximending Branch soon.

Sincerely yours,

Zack Tsai
CityInn Hotel Plus - Ximending Brach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2012

Totally impressed with this hotel!!! Stayed there for 2 nights from 24th to 26th Dec 12, the room was really cozy! And each hotel room had a Christmas socks hung at the door on Christmas day, it was really a surprised. However, the biggest surprise was a cake was given to me on my birthday, it was really a memorable stay! Thank you, we will come back again!

Date of stay: December 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank danielleko
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 31 December 2012

Dear Valued Guest:

Thank you very much for the wonderful review. It is our honor to have you as our guest. I am very glad to know that our service could meet your standard. The personal touch is something that we are very proud of ourselves and happily doing it for our guests.

Please come visiting us again when your are in Taipei next time. We are looking forward to seeing you in the near future. Have a nice day!

Sincerely yours,

Zack Tsai
Hotel Supervisor
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2012

THis is one of the best hotel i've ever stayed in, considered the amount i had paid! For a small and inexpensive hotel, i'm impressed by their professional staff. They addressed us by our name (we aren't just 'another' guest), they greeted us whenever we were at the lobby. We had a slight hiccup with our booking which was done via an agent, however, Howard the manager, was pro-active and promptly settled the issue for us. The room and bath
room were extremely clean. They even provide free usage of coffee machine which dispensed aromatic coffee, juice and hot beverage dispensers, washing machines and dryers, computers n wi fi. Excellent location. Will definitely stay here again.

Date of stay: December 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tee840
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NicoleTzeng, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 20 December 2012

Dear valued guest,

Thank you for staying at CityInn Hotel Plus - Ximending Branch and taking your precious time to share your comments with us. We are pleased to know that you enjoyed your stay with us. It is always delightful to receive compliments from our guests and I have shared your kind words with all the associates.

The entire team sincerely appreciate your encouragements and feedback so that we may serve our guests better in the future. We look forward to welcoming you back at CityInn Hotel Plus - Ximending Branch very soon.

Sincerely yours,

Nicole Tzeng
Hotel Superviosr
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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