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Reviewed 24 January 2017

This is the biggest scam I have been through in Sri Lanka even though the owner of the hotel told me I would find luxury there. First, we had to pay in advance to confirm the reservation but when we arrived and during the entire stay, we were the only guests. The hotel was not even finished and still being built. Everywhere, there were construction trucks and no hospitality service. The person who took care of us for everything was the water sport manager. We could not choose what we would be eating as there was nothing in the hotel and we had to eat a barbecue with the employees every day. I got very sick from their food and could not even get up the day after! On top of this, they made us choose between a cabana and a normal room. We chose the normal room as they told us it was the only one with hot water but oh surprise, no hot water during the entire stay even though the staff came 3 times to try to repair it. There were mosquitos everywhere in the hotel because it is by the lagoon and I would not even tell you what I found in my room but since that, I could not sleep in peace the days after! On top of that and despite the awfull experience we had, they wanted us to pay extra for things we did not even get! Honestly, don't even thing to stop there because it is more expensive than any other hotel and the staff is terrible. Plus, if the owner thinks this is luxury, he is totally mistaking!!

Room tip: don't go there, it's full of mosquitos
Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
8  Thank ohmyhype
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2016
Google Translation

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC