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Reviewed 10 December 2018

I stayed there on november, outside temperature is around 22 celcius which is not "winter" at all. I want to adjust room temperature to 21 or 22 celcius but it's not working, the controller was locked, and actual room temperature even after I opened the window is 27 celcius which is not acceptable for me for sleep. I went to front office and they said that the temp is automatically controlled by central computer based on outside temperature. For me it's totally ridiculous! each guest will have different preference for room temperature and it's locked!

Date of stay: November 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank gunny s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jet787975, お客様担当マネージャー at APA Hotel Nagoya Sakae Kita, responded to this reviewResponded 16 December 2018

Thank you for your stay.
Air conditioning of our hotel is controlled all at once, and heating and cooling can not be switched for each room.
We are sorry we were unable to provide rooms that meet your expectations.

フロント 児玉

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Reviewed 22 September 2018 via mobile

Arrived at this hotel after a long train trip .when we arrived we were tired and just wanted to rest .we were the told we have to wait till 3.00pm to check in .this hotel has hundred room and check out is 10.am so they have time to clean a room .I am disabled and we had to sit opposite reception and wait. Till 3pm exactly. Just because of this service I am giving it 1 star

Date of stay: September 2018
Trip type: Travelled as a couple
2  Thank kevinpatrickbarker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jet787975, お客様担当マネージャー at APA Hotel Nagoya Sakae Kita, responded to this reviewResponded 7 December 2018

Thank you for your stay.
Hotel check-in time is from 3 pm.
I am sorry to hear from you tired, but please observe the rules.
Thank you very much.

kodama receptionist

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Reviewed 1 week ago
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 December 2021
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Date of stay: November 2021
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AH名古屋栄北 宿泊, オーナー at APA Hotel Nagoya Sakae Kita, responded to this reviewResponded 9 December 2021
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Reviewed 5 March 2020
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Date of stay: February 2020
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jet787975, フロント 中西 at APA Hotel Nagoya Sakae Kita, responded to this reviewResponded 10 April 2020
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