As one would expect with this hotel brand, the Tokyo location did not disappoint. The hotel is stunning, views are lovely, staff are beyond friendly and helpful, and the facilities are lovely. We booked with AmEx travel and got an incredible upgrade. We visited the pool daily, which was nice after walking around the city. Highly recommend going to the steam and sauna facilities - quite nice. The breakfast (incl. as with AmEx travel) was phenomenal.

We’d definitely will try to stay here again. The location was convenient (and there’s an entrance from Hibya station without needing to go to the street level?).

The level of service here sets a new standard. Every interaction with staff feels personal and genuine. The property itself is immaculately maintained, from the grand entrance to the smallest details in the rooms. The bed quality is exceptional, ensuring perfect rest every night. The breakfast selection is outstanding, with options to satisfy every palate.

oi mate, get a load of this place! it's the duck's nuts, i tell ya. everything's apples, from the rooms to the tucker. staff are fair dinkum legends, always happy as larry to help. you'd be a few roos loose in the top paIf I could give this hotel six stars, I would! The attention to detail was mind-blowing - from the perfectly pressed linens to the meticulously curated local art adNever have I experienced such attention to detail in hotel service. From the seamless check-in to the personalized recommendations for local spots, every moment was curated for comfort. The room's design struck that perfect balance between luxury and functionality, while the public spaces offered both energy and tranquility when needed. The evening turndown service with local treats was an especially nice touch.orning the walls. The concierge was a fountain of knowledge, guiding us to hidden gems we would have never discovered on our own. The rooftop bar offered craft cocktails that were works of art in themselves, cddock to give it a miss!