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1 - 6 of 41 reviews
Reviewed 8 January 2020

So many positives about this hotel, including the beautiful Japanese-style modern decor, good breakfast, thoughtful staff, free tea tasting and a convenient location. Overall the hotel is great value.

Unfortunately I have to deduct one star because of the overly hard mattress! I'm really surprised no one else seems to have mentioned this in the previous comments as this was by far the hardest hotel mattress I have ever slept on. I had previously being staying in tradition Japanese inn accomodation with thin futons on the floor for over a week while walking the Nakasendo trail and they were all fine for me. Such a shame as the 1899 hotel is fab but this issue will stop me from returning in the future unfortunately.

I was also disappointed by the use of disposable cups and utensils in the restaurant during breakfast. I ended up bringing along my own glass cup from the room to try and minimise the amount of one-use rubbish.

Date of stay: December 2019
    • Value
    • Rooms
    • Service
2  Thank Christina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL1899TOKYO, 支配人 at Hotel 1899 Tokyo, responded to this reviewResponded 9 January 2020

Dear guest,

Thank you for staying at HOTEL 1899 TOKYO.

We deeply apologize for uncomfortable mattress.
Actually, we provide softer pad under the bed sheets to our guests when our mattress doesn't suit them. We regret that we could not suggest and provide it to you during your stay.

Also we are really sorry that we made you disappointed due to our plastic cups at the breakfast restaurant. We agree with you and our team are sure that we need to consider about environmental issues. We will continue to make improvements with this problem.

Your review is surely valuable and we are extremely grateful to you for pointing out this problem. We are so glad you still liked our decor, staff, tea service and location. Thank you so much.

Kind regards,
HOTEL 1899 TOKYO

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Reviewed 18 December 2019

Excellent location within minutes from several Subway stations to get you all over Tokyo and to the airports, also few blocks away from Ginza, Tokyo Tower, famous temple and seafood market. This hotel is well equipped with a bath tub so you can enjoy a hot bath with the Sakura scented powder. Ladies get a pouch of top quality Japanese face care products. A variety of teas and their respective water are for you to enjoy the authentic Japanese Teas. Very confortable bed and pillows.

Room tip: All rooms have windows outlooking the quiet streets.
Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Litin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL1899TOKYO, マネージャー at Hotel 1899 Tokyo, responded to this reviewResponded 8 March 2020

Dear guest,
Thank you for staying with us and taking your time to share a review.

HOTEL 1899 TOKYO is located on the Shimbashi red brick street which is for 5 min walk away from Onarimon Metro station and for 10 min from Shimbashi JR/Metro Station.
Our room decor is inspired by Japanese green tea culture, and bath amenities are green tea products.
We are glad to hear you enjoyed your stay.

You are very welcomed back here,
and we look forward to seeing you at HOTEL 1899 TOKYO again!

Sincerely yours,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2019 via mobile

It was a real pleasure staying at the Hotel 1899. The room was extremely large by Tokyo standards, with a lovely sitting area and very nice quality toiletries. The hotel is themed around tea and the tea set in the room with daily replenishment of black and green tea and matcha waffles was a nice touch. They even provide bottled water especially for the tea in addition to the bottled drinking water! Some might say that the beds were particularly hard but personally I prefer that to soft mattresses which don’t support your back. I slept very well with no disturbances from the street. Very quiet at night.

The breakfast is served in the cafe downstairs (open only to hotel guests at that time). There was a great selection of continental items such as cereal, fresh fruit, yoghurt and smoked salmon alongside cooked items like rice and minestrone soup which was delicious. As expected, there is a great selection of cold teas to enjoy and even green tea bread!

Tea is served in the upstairs reception area for guests from 3pm-10pm every day. We came back one evening and enjoyed a delicious cup of matcha, made properly with attention to detail. The staff are friendly and kind. The first day we couldn’t check in until 3pm so went out for a walk in our jet lagged state. We ended up stood outside the hotel at 2pm trying to find a restaurant which might be open at that time. One of the staff actually spotted us form the floor above outside hanging around and came down to the street to tell us our room was ready early which we really appreciated.

The hotel is close to Shimbashi which is very lively at night and packed full of restaurants. Also walkable distance to Ginza for great shopping and restaurants. There are several subway lines reachable with a short walk on foot, as well as the Tokyo Tower. For taking the shinkansen it’s a ten minute taxi ride from Tokyo station which was handy with luggage.

I would return here in a heartbeat, it was absolutely faultless and unbelievable value for money.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank Vokeychrome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL1899TOKYO, お客様担当マネージャー at Hotel 1899 Tokyo, responded to this reviewResponded 14 December 2019

Dear guest,
Thank you so much for staying with us and taking time to share this warm review.

A lot of your compliments for many things of our hotel made us motivated.
We are so grateful that you had a good time in our hotel,and you are thinking you would like to come back here!

As you said,our hotel is based on a concept of Japanese green tea culture.
The image of Japanese tea are scattered throughout the building the front desk, designed like a modern tea room, and the tea whisk lantern lights in our room.

You can try Japanese traditional Matcha and green tea,Sencha, at our tea counter on the 2nd floor from 3 to 10 PM everyday.

And we prepare various kinds of amenities.
For example,green tea bath set,4 kinds of tea bags, Matcha cookies and bottles of water so that you are able to enjoy your teatime in the room.

Our hotel is close to Ginza, Yurakucho, Tokyo Tower and Shiba Park,and more..
So our guest can enjoy shopping and sightseeing in the neighborhood.

Once again, thank you for choosing our hotel this time,
and we all look forward to having you back as our guest again when you will visit Tokyo next time.

Kind regards,

HOTEL 1899 TOKYO

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Reviewed 7 November 2019 via mobile

Went there 2 weeks ago on a business trip, hotel was strategically located in Minato city and price is good. The rooms and bathroom was super clean although a bit small. Amenities was good quality and had enjoyed their tea serving. Reception was very friendly. Will definitely recommend to others.

Date of stay: November 2019
Trip type: Travelled on business
2  Thank chongkarfatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL1899TOKYO, 支配人 at Hotel 1899 Tokyo, responded to this reviewResponded 6 December 2019

Dear guest,

Thank you so much for staying with us, and leaving your feedback on Trip Adviser!
We are happy to know that your stay was comfortable in HOTEL 1899 TOKYO.

You are always welcomed back here, and we kindly look forward to seeing you when you visit Tokyo again next time.

Once again, thank you for choosing our hotel this time.
Kindest Regards,

HOTEL 1899 TOKYO

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Reviewed 3 November 2019 via mobile

I cannot remember how we found this place but this was a great surprise. The hotel is in a quiet street but close enough from Shimbashi station to allow many dining options and a few convenience shops close by.
The rooms are a bit on the small side but very modern, clean and cute. Toiletries and tea/coffee provided in the room are very nice.
The hotel sells tea, and guests are treated with tea of their choice every afternoon.
The breakfast is a bit lean but nice enough, and served in their own little coffee place (it’s rather a tea place actually) downstairs , which offers lunch and dinner options.

Date of stay: November 2019
Trip type: Travelled with family
Thank murwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL1899TOKYO, お客様担当マネージャー at Hotel 1899 Tokyo, responded to this reviewResponded 23 November 2019

Dear guest,
Thank you for staying with us and sharing your lovely review!

Our hotel is based on a concept of Japanese green tea culture.
The image of Japanese tea are scattered throughout the building the front desk, designed like a modern tea room, and the tea whisk lantern lights in our room.

And we prepare various kinds of amenities.
For example,green tea bath set,4 kinds of tea bags, Matcha cookies and bottles of water so that you are able to enjoy your teatime in the room.

As you said, your can try Japanese traditional Matcha and green tea(Sencha) at our tea counter on the 2nd floor from 3 to 10 PM everyday.
We hope you enjoyed them.

We kindly look forward to welcoming you back to HOTEL 1899 TOKYO in the near future.
Once again, thank you for choosing our hotel as your special trip to Tokyo this time.

Sincerely yours,
HOTEL 1899 TOKYO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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