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1 - 6 of 351 reviews
Reviewed 2 September 2019

I booked a standard double room, 18 square meter in size. This is quite typical of “business hotel” in Japan, catering to people who travel for business. What’s interesting about this hotel is the provision of daily pyjama which is nice.

It’s about 5 mins walk to Osaki JR station on Yamanote line which easily connects you to other major parts of Tokyo.

The downside is the breakfast. After trying the breakfast twice, I decided to have my breakfasts in other cafes nearby. There are lots of options for breakfast within 3-5 mins walk away.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
3  Thank kentQ7529YG
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 May 2019

All in all, it's an ok choice. The hotel scores a 1 out of 10 for character, 7 out of 10 for comfort, 9 out of 10 for location, 9 out of 10 for the wifi, 3 out of 10 for the included breakfast, 5 out of 10 for amenities.

Check-in was cold, yet efficient. The room was slightly larger than average for a room in Tokyo, and tastefully decorated overall. Bed was not very comfortable, nor were the pillows - very hard. Good sized bathroom with good amenities.

Rooms have a Handy smartphone guests can use which is great for travellers. You can take this phone with you and use it for finding your way around the city using Google Maps, using the city guides/tour recommendations on the phone, free 30 minutes of mobile hotspot (then paid after that...). It was very, handy!

My rate included breakfast, which is served at Il Chianti Restaurant below the hotel. Hours are 7:00am-10:00am (last entry for breakfast at 9:30am). It has an ok buffet selection, nothing special at all. And after eating this for 4 days in a row the offerings were very repetitive and boring.

The hotel does not have a Fitness Centre, but directs guests downstairs to the Sports Club NAS, where hotel guests must pay 1080 JPY to use the facility.

The hotel has guest laundry on the 10th floor and is self-serve. 200 JPY for just a wash, 400-500 JPY for wash/dry (in the same machine).

Location is good - Osaki train station is less than a 5 minute walk away. There's lots of restaurants and shops around the hotel. Ginza area is only a 10 minute ride away on the train.

Date of stay: May 2019
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
1  Thank flyboy55
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 March 2019

I arrived in japan early morning so i show up to the Hotel extremely tired after traveling all night at 11h00.
Receptionist told me I could check in early and to come back at 13h00
So i went out for Lunch and came back to check in early as i was nicely offered.

Once back i was then asked to pay first 10$ per hour for checkin in early. I was kind of surprised and explain that i was not advice about it. But they just repeated that I have to pay now otherwise i could not get in the room. Which I did and requested an invoice as I kind was feeling worried about their attitude.

A day after, i tried to explain to the receptionist that it was not nice to invite me to check in early and once I was there, they would charge me extra.
She would not listen a second and just repeat that it was company policy.

I made a point that Company policy is probably to charge extra for early check in therefore they should tell the guest in full and the truth.

Anyway, except this stupid incident which was honestly unnecessary. All staff member are extremely diligent. It is a Business Hotel very well located with a great team. Anything i asked for was always done very well. The staff were indeed profesional.

will be back!

Date of stay: March 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank joparekh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 January 2019

The relax massage chair in the room is what I want to say first.
If you find the chair, please try it!

The room is normal size.
It’s large enough for travelers to expand suitcase in the room.
So, I can recommend this hotel for foreign travelers.

Location is good, and it’s about ten minutes walk from JR Ohsaki station.
JR Ohsaki station is one of the stations in JR Yamate line,
and it’s convenient to visit main terminals in Tokyo, such as Shinjyuku, Shibya, Ikebukuro, Shinagawa,
Akihabara, etc.

But, I think it’s a little difficult to find this hotel for the first comer.
It’s better to check the access map on the hotel home page before visit.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank pooky503is
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2018 via mobile

Booked this hotel at short notice for family, as online app said it had 3-person room(2 kids) at fair price of ¥13000. However, on check in was told that a 15-year should not have been considered a child - that’s the booking app designation, but there was no way a third bed could have fit in this room regardless, so it really didn’t have such a room to sell; I had called ahead to ensure parking available - for extra ¥1500- and because one child did not stay there, room was manageable at the same - not reduced - price. Modern facility close to Osaki Station, but merits like gym, pool and sauna - which are available at extra cost - were not listed on app online listing, and elevators to rooms and 4F reception infrequent.

Date of stay: August 2018
Trip type: Travelled with family
Thank daniels372
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Venture811077, 支配人 at Daiwa Roynet Hotel Tokyo-Osaki, responded to this reviewResponded 16 September 2018

Thank you for staying with us.We are really sorry for your inconvenient.
We are trying to improve our website(booking app) to make our guest more easy to understand.
Looking forward for your next stay.
Best regards,

Daiwa Roynet Hotel Tokyo Osaki

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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