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Reviews (4,115)
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Traveller rating
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Reviewed 30 September 2021

Everything was excellent during our stay. The staff helped me with every special request and went out of their way to make our time at Park Hyatt Tokyo unforgettable. Dinner at The New York Grill was amazing.

Date of stay: September 2021
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Review collected in partnership with Hyatt Hotels
1  Thank rafaelayala2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Park Hyatt Tokyo, マーケティング at Park Hyatt Tokyo, responded to this reviewResponded 4 October 2021

Thank you for staying with us and taking the time to share your comments.
We are delighted to hear that you had a great time here, and look forward to welcoming you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2021

Over the years I have stayed at scores of hotels and Hyatts and I keep coming back to this hotel year after year. During the COVID, they did not lower their standards despite having different protocol, they actually stepped up and perhaps had better service and amenities than they usually do! Truly a great experience.

Date of stay: August 2021
    • Value
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Review collected in partnership with Hyatt Hotels
Thank shiningprincehyatt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Park Hyatt Tokyo, マーケティング at Park Hyatt Tokyo, responded to this reviewResponded 20 August 2021

Thank you for your continued patronage and warm words.
We are delighted to hear that you had a great time with us. Look forward to welcoming you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2021 via mobile

For people old enough you might recognize this place as the ‘Lost In Translation’ hotel. The hotel has a great view and the room is spacious but as one of the first generation high-end hotel it is showing its age and the facility doesn’t quite match up to rivaling newly built properties in the same class.

Date of stay: February 2021
Trip type: Travelled solo
Thank PaloalTokyo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Park Hyatt Tokyo, マーケティング at Park Hyatt Tokyo, responded to this reviewResponded 18 August 2021

Thank you for staying with us at Park Hyatt Tokyo.
We will continue to deliver quality care and service to all of our guests in the future, and look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2021 via mobile

Amazing hotel …. Love love love … also the jazz bar on the last floor just epic ! We go back every year . If you want the lost in translation experience in Tokyo this is your place ! Definitely a 5 stars ! Located in shinjuku great location … for shopping

Date of stay: July 2020
Trip type: Travelled as a couple
Thank Chery86
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Park Hyatt Tokyo, マーケティング at Park Hyatt Tokyo, responded to this reviewResponded 29 July 2021

Thank you for your kind words. We are delighted to hear that you enjoyed your time with us.
Look forward to welcoming you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2021

We had a wonderful stay at Park Hyatt Tokyo. All of the staff were amenable and positive throughout our stay. The views from our room were sensational, what a treat to wake up to the sight of Mt Fuji! A particular highlight of ours was the spa, we can't wait to return!

Date of stay: May 2021
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Review collected in partnership with Hyatt Hotels
Thank BenLondon2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Park Hyatt Tokyo, マーケティング at Park Hyatt Tokyo, responded to this reviewResponded 27 May 2021

Thank you for staying at Park Hyatt Tokyo and your warm words.
We are delighted to hear that you enjoyed your time with us. Look forward to welcoming you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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