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Rita v
Antwerp Province, Belgium

Disaapointed

2.0 of 5 bubblesReviewed 3 Jul 2019
If you do not look very well you miss out on this hotel
Rooms are very small,bed is not comfortable,for the breakfast you have to go to the front desk pick up some bread and coffee and take it to your room,
I can’t call this a hotel ,just call it a place to sleep and not to expect to much
Date of stay: June 2019
Room Tip: I think all rooms are the same
Trip type: Travelled as a couple
2.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ryokan
A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.

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6 - 11 of 270 reviews
Reviewed 4 June 2019 via mobile

For Tokyo standards, this place offers decent accomodation at a fair price, in a very good location.
The rooms were clean, with good sound isolation, and were not too small. WiFi worked perfectly.
JR Ueno station is barely a minute away, which itself is the gateway to numerous Tokyo highlights such as Uneo Park, Tokyo Skytree, Yanaka District, Ameyoko market, to name but a few.
Some people might not appreciate the fact that the bathroom is only separated from the room by a sliding door.
We were particularly suprised by the nice view from our room and all the toiletries supplied.

Date of stay: June 2019
Trip type: Travelled as a couple
1  Thank sometimesitravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2019 via mobile

The place has a nice feel about it, sharp clean not decadent, well appointed and extremely comfortable with all the bathroom luxuries.
Breakfast was great with a little oven to heat your bread and pastries.
The coffee was great. Good gesture to have a European Breakfast so time isn’t wasted on finding breakfast getting straight on to sightseeing.

Manager was a real gentleman.

Location was so good with seafood restaurants at a stones through and easy luggage access to the train station to get to Yokohama.

Date of stay: February 2019
Trip type: Travelled as a couple
2  Thank Hottomarta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 February 2019 via mobile

Clean and quiet within walking distance from the Ueno station. The room like most Japanese rooms are small, but it had a safe, mini fridge and a mini take away breakfast (Toast, mini pastries, juice, tea, coffee, instant soup) included. Please note that room keys must be dropped off at the front desk upon leaving and picked up on return.

Date of stay: January 2019
Trip type: Travelled as a couple
1  Thank dorleenl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 February 2019 via mobile

Stayed for a nite only. Close to JR station n bullet train station as my next destination was gala ski resort. All u need s a clean n modern room, convenience stores n local restaurants ard. Sutton s definitely value for money. Bonus was the tokyo sky tree view n free casual breakfast at their tiny check-in counter.

Date of stay: December 2018
Trip type: Travelled as a couple
1  Thank Anne H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 December 2018

Location is ok, 3 mins walking distance to the furthest exit of JR Ueno station, that means needs to walk around 10-15 mins to Metro system lines and 20-25 mins to Ameyoko...etc.
there is no electric kettle and air humidifier at room, needs to borrow from front desk (no Guarantee has sufficient quantity to support), same as Wifi PWD, needs to ASK by yourself and won't advise in advance while checking in. So in general the services are very poor and unfriendly.
Even though the breakfast is included, but very very simple, and all need to bring back to your room, however, with unknown reasons, you have to make the instant soup in front of the staff who was monitoring you, that felt super uncomfortable.

Can feel the building is old but modernize to new hotel, the reception (no lobby) is in the 3rd floor, and the neighborhood area is quite dark after sunset.
But freaky speaking bath room is the most unique point to be remembered,
Will never choose this hotel again.

Room tip: Facilities are good, but services... so so
Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Laura Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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