Small street entrance and then down a corridor and take the lift up to reception. Staff were friendly and very helpful, but didn’t speak much English. The room was small but clean and had good facilities. Stayed 3 nights happily. Breakfast options (included in price) were limited and mostly sweet – it was a little inconvenient that it needed to be taken back to your room for eating as there was no common area space to sit down for breakfast. But location was excellent (and price good) being so close to Ueno station, Ameya-yokocho, general shopping and Ueno Park as well as being within walking distance of Kappabashi Street and Don Quixote. There were plenty of different restaurants nearby. Luggage storage was easy to arrange whilst sightseeing on the last day.