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dhui
Sydney, Australia

Convenient Location with Room for Improvement

2.0 of 5 bubblesReviewed 17 Jul 2024
A hotel with friendly rates in a prime location. The room size was very small, with part of the short corridor used as part of the bathroom. The room was quite dusty, raising concerns about cleanliness. Being close to the JR station, noise from the trains was unavoidable. There was a noticeable hump in the mattress, indicating it needed replacement, which, along with the noise, made sleeping unpleasant.

On the positive side, the reception staff were very helpful, assisting with storing our bags for a few hours before check-in and after check-out. They also helped us make restaurant reservations.
Date of stay: June 2024
Trip type: Travelled with friends
4.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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Ryokan
A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.

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Reviews (270)
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1 - 6 of 270 reviews
Reviewed 8 April 2024

This place just offers amazing value. It's on the older side and could use a renovation, but everything works perfectly, the rooms are huge, location is perfect (1 minute from Ueno station) and the price is right. There is coin laundry on site, staff was friendly... given the price, you really couldn't ask for more.

Date of stay: March 2024
Trip type: Travelled with family
Thank travelfiend_30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2023

Great location, just an easy walk from Ueno Station. Small, quiet rooms with everything you need, including a bath. Free wifi. Our booking had to be changed at the last minute and the staff went out of their way to sort things out for us. Thank you.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank carton w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 June 2023 via mobile

This is a basic hotel that will allow you a comfortable rest after a day of touring the city. The room we got has 2 beds and 2 sofas. Our family of 4 can comfortably move inside. The beds are clean, and the bathroom is clean, too. There is no mini-bar, but they provided some mineral water. They do not clean the room on 2 successive days, so we had to put out our trash just outside our door. You can request cleaning every other day. You can get fresh towels, though, plus trash bags every time you need it. Same with tea. There is a laundry area on the 2nd floor that has a coin-operated washer and dryer. The hotel is quiet despite being along a main road and near the Ueno station. Its proximity to the Ueno station is a huge advantage in moving around. There is a nearby 7-11 and Family Mart, which makes it so convenient to buy food.

Room tip: There are only 2 washers and dryers, but you can do your laundry any time.
Date of stay: June 2023
Trip type: Travelled with family
Thank Anne M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2020

Small street entrance and then down a corridor and take the lift up to reception. Staff were friendly and very helpful, but didn’t speak much English. The room was small but clean and had good facilities. Stayed 3 nights happily. Breakfast options (included in price) were limited and mostly sweet – it was a little inconvenient that it needed to be taken back to your room for eating as there was no common area space to sit down for breakfast. But location was excellent (and price good) being so close to Ueno station, Ameya-yokocho, general shopping and Ueno Park as well as being within walking distance of Kappabashi Street and Don Quixote. There were plenty of different restaurants nearby. Luggage storage was easy to arrange whilst sightseeing on the last day.

Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
1  Thank TassieTripping
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 July 2019

If you do not look very well you miss out on this hotel
Rooms are very small,bed is not comfortable,for the breakfast you have to go to the front desk pick up some bread and coffee and take it to your room,
I can’t call this a hotel ,just call it a place to sleep and not to expect to much

Room tip: I think all rooms are the same
Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank usaginiwatori
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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