I stayed here for 6 nights as I explored Tokyo and surrounding areas. The staff were friendly and helpful, although I got the impression my attempts to converse via my Japanese phrasebook when I accidentally locked myself out of my room weren't appreciated in the spirit in which I intended. The room was comfortable and street-facing rooms have a view of the Skytree! Wifi was reliable. It is a 5-10min walk from the main entry of JR Ueno station and the Ueno Tokyo Metro station (there is a side entrance to the JR station around the corner from the hotel) and there are 2 Family Marts and lots of cheap restaurants of various cuisines within that 10min hotel-station area.