The female staff was phenomenal! They went above and beyond to make my stay fantastic. I forgot a bathing suit and one of the ladies referred me to a place. ( they don't sell bathing suits there like they do here so it would have been difficult) Saya helped arrange a Thai massage for me, aided with the translation and making sure I picked an appropriate place for women (if you get my meaning). I casually mentioned to Saya that the massage was my birthday present and she went over the top to make me feel special : ) All the staff wished me a happy birthday that evening and she must have told the other staff because I received well wishes the next morning even though Saya wasn't there.
Location was fantastic (so close to many transport options) and loved having laundry there.
The only thing that surprised me is that we arrive at 1ish for check in and the gentleman told me my room was ready and did I want to pay an extra 5000 Yen to check in or store the luggage. No problem we stored went to lunch and came back. Not a complaint, but information.