First off, the location is incredible - literally steps from Senso-ji. This makes it a great place to stay especially if you are a first time visitor to Tokyo and want to see the main attractions - the skytree is also within walking distance. It was my third time in the city, so I knew my way around already, but I did enjoy walking away from the tourist places and finding new sides to Asakusa as a district.

The staff members were fantastic. My room was a little dated, but super clean and had everything I needed. Endless eating/drinking options on the same street, and there's even a 7-11 inside the hotel. It's also within walking distance to Ueno Station too. If you enjoy walking and want a break away from the tourist vibe of Asakua, then I recommend walking along the banks of the Sumida river - steps from hotel - from Asakusa, heading south and enjoying the little known solitude that Tokyo can provide.

I just spent 5 nights in a single room at their main building. I love the location and how it is close to everything in Asakusa. The room was soundproofed so I didn't get the street noise. The housekeeping was done by lovely elderly ladies who leave a bag of neatly folded towels and pyjamas at your door if you have a 'do not disturb' sign out.

I didn't sleep very well as the duvet was a little dirty. They use a main duvet and line it with a bedsheet on its underside which means they don't wash the duvet and change only the sheet during room service. I found dust and hairs on the duvet so I requested for extra sheets to put between myself and the duvet. The management should seriously reconsider their bedding, especially for guests who are allergic/sensitive to dust.

The front desk staff were helpful enough. Oddly, they refused my request to make a table reservation for a restaurant. I approached 2 staff members and they were adamant about not providing this service to guests. Finally, after much persuasion, I managed to get a lady to very reluctantly make a call to the restaurant. It was a very strange policy.

I wish to thank a front desk staff - a young, bespectacled man- who assisted me in booking a taxi on 28 Jan, around 10:45pm and very very kindly took the trouble to take my luggage out in the pouring rain for the taxi.

Overall, my one and only complaint is the bedding. Otherwise, I had a good experience and the location can't be beat.

The only great thing about the Hotel is it's location. The breakfast was disappointing - choices as well as service. The restaurant was under staffed. We requested for a portable phone with wifi service but there was none. Pajamas was provided but it came in one size only -small. The heater in my room was not working and it was difficult to get help as the staff couldn't converse in English. Disappointed.