Brought my family for a 5Days 4Nights Disney holiday trip to Tokyo. Being a Hilton Gold member, we were accorded with welcome breakfast (cause we arrived early for check-in, then to Disneyland), given free daily breakfast, late check-outs and coupons for departure lunch as well. The 1st. night we did not opt for the room upgrade, we want to try the family room, unfortunately it is kinda dated but my kid still likes it, hence from 2nd night onward we opted to the upgrade from the family room to the Celebrio room + extra bed complete with wireless internet connections. It was newly renovated and have a funky room design. The staffs at the counter were just excellent in their service at all times, kudos to that even for the Japanese re-known good service. Room service was quick and responsive. Everything was above our expectations, truly more than the Hilton standards elsewhere. Kudos to the Hilton Tokyo Bay team. We would definitely return again.

Very nice hote and great service. Very close to Disney and Disney attractions. The hotel even have a disney shop inside. There is also a bakery and a convenience store. The restaurants serve the most wonderful buffet breakfast and dinner.
We booked the Celebrio room as it comes with free wifi. The decor was very interesting and the room was spacious with wonderful views.
Staff in this hotel were amazing!!! They have little female concierge who help you wheel the luggage trolley and show you to your room. We didn't let her carry the bags because we had heavy bags and she was so young and little...but we watched other discraceful patrons just standing there expecting someone so small to carry their luggage for them into the room - Shame on them!! Anyway, tipping isn't customary in Japan, but we just had to because this girl was trying her best to be so helpful and we were very impressed with the service.
Overall we enjoyed our stay and can't wait to come back.

My husband and I stayed here for the first two nights of Japan trip during the first week of September. We paid a little extra for the authentic Japanese suite. I am glad we got the experience but sadly sleeping on the floor was even more uncomfortable than you would think, even when we doubled our bedding mats. The room was very old looking but everything worked and functioned and we were fine with it. We ate at one of the buffets in the hotel our first night because we were too tired to take the subway into downtown. This ended up being one of the most expensive meals of our trip, and considering it was a buffet, it was not worth the money by any means. This hotel would be great for familys going to Disney but my husband and I were not going there and next time we will certainly stay downtown and avoid the long commute we had to take everyday into the city. There is really nothing but disney near this hotel. Oh and one last thing, while we were there they controlled the air conditioning and I think they cut it off at 77 or 78 degrees and there was no air conditioning in the main hallways or public areas so it was very hot! It was a little hard for me to sleep because it was not very cool in our room.