All interaction with hotel staff was pleasant professional and courteous. Check in was a breeze. The room was bright and clean and well appointed. Location excellent for local transport and shopping. I would highly recommend this place and would not hesitate to stay again.

Perfect location for us as my wife wanted to shop at the various department stores and they are just across the street. They are all only a few minutes walk so we could drop back at the hotel and continue our shipping spree. Speaking of which, the summer sale (end of June to mid July) isn't running discounts as big as we hoped.

Now about the hotel, check-in was okay, wasn't super quick but staff were all very friendly and spoke English. Room was bigger than expected. Only downside is the bathroom is a bit dated with yellowish-white colour. I will give 5 start score if the bathroom is newer and has better ventilation.

On the plus side, there's a LAWSON convenience store just below the hotel so it's perfect for a late night snack or dessert.

Finally, despite hotel faces towards a busy road, the rooms faces the side street, so it's not very noisy. I stayed on 4th floor, so I imagine it would be quieter if you stay higher up.

Great Location and wonderful staff. A short walk away from the subway where you can then catch a train or just explore the city of Nagoya.

The staff is very attentive and very helpful.

In hotel self laundry was affordable and has modern washer and dryer combo.

The rooms werent big but very comfortable.

Highly recommended.