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“Poor customer service”

Oscar's Bar & Grill
Description: A Family run business, which opens through out the day! Breakfast to Dinner! We also have a bar which serves wine, beer, cider and cocktails. Hours vary as its a seasonal opening!
Restaurant details
Description: A Family run business, which opens through out the day! Breakfast to Dinner! We also have a bar which serves wine, beer, cider and cocktails. Hours vary as its a seasonal opening!
Reviewed 2 weeks ago via mobile

We ordered a pizza first ,then my family was waiting for the order ,they delivered another meal when I went to use toilet.At last I have to pay for the food that I didn’t order..and the pizza as well.
They should have checked order and table.

Thank libin a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corbin R, Manager at Oscar's Bar & Grill, responded to this reviewResponded 2 weeks ago

You ordered one pizza between five and then tried to drink your own coke at the table and even had the audacity to ask for glasses. Moved tables and when two cod and chips were presented to you despite not ordering he accepted them. And did not refuse the order, as any honest customer would do. You and your family ate them and were obviously unhappy that they were made to pay for them. Not poor customer service. Poor judgment on your behalf.
Look forward to seeing you again ☺️

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (14)
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2 - 6 of 14 reviews

Reviewed 3 weeks ago via mobile

Enjoyed a very nice pizza and they have a great choice of vegetarian options which my friend loved.
The restaurant has a pretty little secluded garden at the back but it is also nice to sit at the front. Good choice of cream tea also.
Great service and friendly staff would recommend.
Clare

Thank clarea1Home
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We had a lovely lunch sat in the garden behind Oscars. The service was very good and the pizza very tasty.

Thank DINKEtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great food and friendly and quick service, despite there being only two staff on. The food was really nice and my daughter raved about her cheesy chicken nachos - she was still going on about how nice they were the next day! Our dog also enjoyed the carrot crunch ice cream! Highly recommended.

    • Value
    • Service
    • Food
Thank Timparki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corbin R, Manager at Oscar's Bar & Grill, responded to this reviewResponded 3 weeks ago

Hello, glad you enjoyed the food! Hope to see you again soon!

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Reviewed 2 June 2018 via mobile

Great little restaurant with really good food , some very nice vegetarian options
Very friendly and helpful staff with good service

Got to be tried

1  Thank davenewlyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corbin R, Manager at Oscar's Bar & Grill, responded to this reviewResponded 6 June 2018

Hello. Glad you enjoyed your time with us! Hope to see you again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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