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    The Inn at Death Valley(Death Valley National Park)
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    Reviewed 26 February 2012

    First a little clarification. There are two properties being reviewed on this site. The Inn at Furnace Creek is a upscale 66 room hotel about a mile from Furnace Creek Ranch. Furnace Creek Ranch is more casual and has 224 rooms and cabins, which has the golf course and riding stables adjoining it. This review is for Furnace Creek Ranch.

    We stayed 3 nights in mid February in a deluxe room. The room was clean and comfortable and had AC. It had a modern clean bathroom, had a small patio, a frig and a flat screen TV. They have quite a few buildings around the property, so I don't know if all the rooms are that modern. No breakfast is included. They have a casual restaurant, a bar, a gift and food shop on the property. There is also a post office and a borax museum. (remember Boraxo Soap and 20 Mule Team Borax laundry soap, well the borax was mined near here). A nice place to stay and explore Death Valley.

    • Stayed: February 2012, travelled as a couple
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    3  Thank OshkoshTraveler1
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 25 February 2012

    Room 733, for two night. Little choice in the area. The Inn is outrageous, and Stovepipe is rustic to a fault (per a friend that stayed 2 weeks before). The Ranch is the inbetween priced lodging. The is no elevator, and the stairs are difficult to get up. Stay downstairs if you have issues. hallway type building. Ref, TV, phne, alarm, table for 2, 3 drawer dresser. Balcony with 2 chairs and table on sunset side. 2 small Q beds. mountain, tree and golf views. Roomy. Celling fan. Noise level moderate. Parking good. They have bus tours. Price, just under $200/nt. Costly food options. Free Museum. Get gas at Stovepipe Wells (60 cents cheaper).
    Business intermixed with the Inn. Hard to get to the right person with any issues.
    Death Valley is really a spectacular place to visit!

    Room Tip: No elevators. Services and amenities are centerally located.
    • Stayed: February 2012, travelled as a couple
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    2  Thank ranles76
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 24 February 2012

    We stayed in one of the cabins at the Furnace Creek Ranch. We arrived at about 6 pm on an evening in July--it was about 116 degrees!

    The cabin was cute--there was a little porch with a rocking chair and we were able to park next to our door, which was very convenient. Inside, the cabin could most optimistically be descibed as "cozy"--it was tiny!! The only place to store anything was in the dresser drawers. There was no closet and not even a luggage rack. This is probably due to the fact that there isn't room for one! There was a bed, dresser, and small table and chair, with a few feet of space to get around.

    The bathroom was really tiny as well. The shower was extremely small and dirty. It was old and all of the corners were covered in years' worth of crud and mold. There was a rubber shower mat hanging from the sink, but that looked even dirtier than the shower floor itself. It was difficult to stand in such a small space and avoid touching anything, but I did my best.

    When we first entered the room, it was quite hot, but once we turned the air conditioner up, it cooled down after an hour or two. We spent some time in the pool, which allowed a nice break from the heat. I highly recommend taking a dip in the pool--at dusk it provided a great view of the grounds and night sky.

    Overall, you can't beat the location, and this was a good place to rest and cool off for the night, but the bathrooms need a serious cleaning.

    • Stayed: July 2011, travelled as a couple
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    6  Thank agdwsu
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 22 February 2012

    I noticed that reviews appear on this site for both the Furnace Creek Inn and the Furnace Creek Ranch. Please note that they are two very different, separate facilities located a mile from one another and what is said about one does not apply to the other. I just completed my second stay at the Inn and found it to be (once again) charming and comfortable. I can't speak for the Ranch. The Inn was built in the '20s and has that Old California look and feel. If that's not your thing, this is not your hotel. The pool and gardens are lovely, the view is great and the rooms are cozy. Best bet is to request a room with a terrace. It makes all the difference in the world. Also, Death Valley is a spectacular place to visit in cooler months, but I don't see how anyone could enjoy it in the summer. Choose your trip dates wisely. My husband and I have found February to be the perfect month. Daytime temps are in the 70s on the valley floor and it is almost always sunny. Perfect for hiking and exploring. Of note -- the Inn is open November thru April but closes May thru October. That should tell you everything you need to know. Summer visitors have no choice but to stay at the Ranch.
    Death Valley itself is a big, open Western playground. It was a revelation the first time we visited. When I show my photos to friends and family, they are stunned by the surprising beauty and variety of landcape.

    Room Tip: Be sure to request a Terrace Room.
    • Stayed: February 2012, travelled as a couple
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    3  Thank Photobug4727
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 22 February 2012

    We stayed in two different cabins at Furnace Creek Ranch (not to be confused with the Furnace Creek Inn run by the same company). I have never seen more mold in the shower than what we had in our first cabin. We asked to have someone clean the mold from the shower and they came in while we were gone and cleaned the mold from the tile grout, but never looked at the mold that was growing all around the rubber on the shower doors. Since it was a double door there was almost twice as much rubber where the glass meets the metal, so that left a lot of space for mold to grow. If you get stuck with cabin # 221 I'd bet it's still there, unless they see this review and clean it properly. The second cabin, #223, also had a lot of mold in the shower, but not as much as in the first one. It did have a cockroach though. While looking to try to make sure there were not any more cockroaches it became obvious that they don't clean the cabins thoroughly--they just do a quick cleaning of what is obvious, I guess, which leads me to believe they probably aren't cleaning sinks and toilets well either, just enough to get them to look clean.

    If they would clean properly, these would be very nice cabins. I think they were a pretty good size--they had plenty of room for a queen or two double beds, with a lot of room around them, a table & two chairs, and a large dresser. One bathroom was very small, and the other was large, but neither had any counterspace or anywhere to conveniently set things down in the bathroom so expect to use the dresser outside.

    I chose the cabins because other reviews said they were quieter than the rooms. That may be the case. The walls are thin but at least there is only one adjoining neighbor (they are duplexes). You can sometimes park right next to your cabin but they are short a few spaces so you could be playing musical parking spaces. If someone else parks next to your cabin and starts their vehicle early you will definately hear it. We didn't really hear the road, even though it is close, because cars are going slow there and there is a row of trees that blocks a lot of sound.

    We stayed at two different motels outside the park last year, the Longstreet Inn and Casino and the Atomic (aka Phoenix) Inn in Beatty. Both were cleaner than the Furnace Creek Ranch cabins, although the Atomic Inn wouldn't be our first choice of a place to stay in the future. Contrary to what some say, if you plan your trip carefully it might be worthwhile to stay outside the park, particularly if it doesn't bother you to change rooms at least once. You can easily save $100-150/day by doing so, more than enough to pay for the extra mileage (you also might save $170/gallon on gas, and quite a bit on food too), but the time is still a factor. We've stayed inside and outside the park several times. Next time we may stay outside again.

    Some complain about the long drive from outside the park, but it is a long drive to most places from inside the park too. It is 27 miles from Beatty to the intersection in the middle of the park, and I think its about 17 miles from there to Furnace Creek. If you want to go up to the ghost town of Rhyolite, that is only about 4 miles from Beatty anyway. You can stay in Beatty for two or three nights while you visit Rhyolite and the middle and North end of the park, the move to Furnace Creek if you want while you visit features near the ranch. I think the ranch is about 32 miles from the Longstreet Inn, but several of the place you may want to visit are ten-15 miles or more toward the Longsteet Inn anyway.

    The Furnace Creek Ranch does have a very nice and large swimming pool with a nice garden next to it so that would be a nice place for adults to relax while the kids swim. There is also a wonderful free museum on the ranch grounds.

    My wife and I recommend lunch at the Furnace Creek Inn if you are in the vicinity. It is very nice, much nicer than the Forty-Niner Cafe at the Ranch, and for lunch at least the prices are not much higher than at the Forty-Niner Cafe, but the selection is more limited. To get to the restaurant at the inn, park your car at the lower parking lot, just off the road. Go in through the tunnel and walk (a long way) to the elevator or stairs, then go up to the main floor.

    Whether you eat at the Inn or not, I recommend a walk around the Palm tree garden. Park and go through the tunnel and, on the same level, you can go right out to the garden. There are creeks and ponds and little paverstone trails up and down the hill in front of the Inn. It is well worth a visit.

    As far as what to see in the park, there is too much to describe, but the natural bridge is a highlight, as is the hike through Mosaic Canyon. In fact, I recommend leaving Mosaic Canyon for last if you can, so you aren't disappointed by other places you visit afterward. I strongly recommend the tours of Scotty's Castle, and even if you don't take a tour it is a nice place to visit and walk around the grounds. Make sure you drive the Artist's Drive. Dante's View is also worth the drive up to it. Many other features are easy to see, so fit in whatever you can.

    • Stayed: February 2012, travelled as a couple
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    4  Thank westerntravelwizard
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Xanterra, General Manager at The Ranch at Death Valley, responded to this reviewResponded 27 February 2012

    We thank you for taking the time to comment on TripAdvisor. We routinely monitor both positive and negative comments so that we can encourage our team to deliver an exceptional lodging experience.

    We will most certainly address your concerns regarding the cleanliness of the guest cabins. This accommodation type that you stayed in is the most popular at the Furnace Creek Ranch. We expect these small but convenient accommodations to be spotlessly clean and we apologize for not delivering the kind of experience we strive for.

    If in the area again, we are hopeful you will give us another opportunity to reach our collective expectations for providing exceptionally clean guestrooms.

    Rich Jones
    General Manager
    Furnace Creek Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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