Overview: This is from a Diamond Member who travels over 200 days a year. If you’re looking for a Hilton Property that overlooks a beautiful beach with easy access to the beach and water – then the Hampton will work for you. With only 4 Floors (Highly Recommend 4th Floor – overlooking beach – other side just looks over a parking lot), ample parking and large rooms with fast Wi-Fi, comfortable beds and window a/c’s that push out very cold air (but are also quite loud). This is a very well used property, and you will notice wear & tear if you look around – I saw maintenance personnel every day working hard to repair and replace things.
Why 4-stars: Couple of things just didn’t work well – and should when one pays for a service and expects that level of service. Texted the hotel upon arrival (via the app) a couple of times and never got a response. When I checked in (an hour past the time stated by the hotel) the room was not ready, staff did make a change but tried to move me to the 2nd floor w/o asking me (remember I had picked a 4th floor room w/virtual key) so I had to get me moved back to the 4th floor…..and then had to ask if I could have my 2-waters as a diamond member. I get places are short staffed and I was OK...Overview: This is from a Diamond Member who travels over 200 days a year. If you’re looking for a Hilton Property that overlooks a beautiful beach with easy access to the beach and water – then the Hampton will work for you. With only 4 Floors (Highly Recommend 4th Floor – overlooking beach – other side just looks over a parking lot), ample parking and large rooms with fast Wi-Fi, comfortable beds and window a/c’s that push out very cold air (but are also quite loud). This is a very well used property, and you will notice wear & tear if you look around – I saw maintenance personnel every day working hard to repair and replace things.
Why 4-stars: Couple of things just didn’t work well – and should when one pays for a service and expects that level of service. Texted the hotel upon arrival (via the app) a couple of times and never got a response. When I checked in (an hour past the time stated by the hotel) the room was not ready, staff did make a change but tried to move me to the 2nd floor w/o asking me (remember I had picked a 4th floor room w/virtual key) so I had to get me moved back to the 4th floor…..and then had to ask if I could have my 2-waters as a diamond member. I get places are short staffed and I was OK with having to remove my own trash and ask for towels to replace used ones….but simple things should be easy to take care of. A few challenges in the room also added to the rating – however still a solid hotel for a beach stay. Next door is a Hilton property if you prefer – but it is quite large so many more guest to deal with this property never seemed busy except at breakfast. If back will look to stay here again – 4th Floor overlooking beach!
Tips to Help w/Stay: 8-minute drive to where a Publix and Walmart Neighborhood grocery stores are to grab some snacks (no places on Island – except a Circle K) and the rooms have a decent size frig to hold beverages and a few snacks. 25-minute drive to Pensacola airport. Next door are two restaurants (Crabs & ???) that allow you to walk up in swimsuits and eat. Across the street (easy walk) is Alvin’s to pick up forgotten beach things or grab a souvenir. Early morning walks before the beaches fill up are recommended and either direction offer stunning water, sand, and views. The hotel offers a large breakfast selection (I don’t do these so can’t comment on quality) but it seemed to be well utilized and the offerings (hot and cold) looked OK as I walked by.
Finally, there are numerous restaurants within a 2–5-minute walk and many more to choose from via a 3 – 5 drive to either show up in your bathing suit (next to hotel) or get a little more dressed up for a good dinner.More
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