The hotel is upbeat, friendly and clean and it's in a great location fronting a pure white beach. Our corner suite had a wrapping two-sided patio and tremendous views. Pedestrian access from the parking lot is a little difficult and the parking garage was closed for repair (desperately needed); we had to enter via a steep winding ramp to the 2nd floor lobby but access should be a lot better once the garage is opened up. Every-day housekeeping was very good, the bathroom was large with both a tub and separate shower. The closet was huge. The only drawback to this hotel was the restaurant. We ate there for breakfast and they had a limited menu; you had to order at the front restaurant desk and then everything came in plastic dishware and silverware - looked like takeout. It was not inexpensive, either. Strange.

The hotel was very comfortable and really nice.
When we got there an employee named scott, helped us with are stuff and was very nice and friendly. He helped us have a good time.
The beach view from are balcony was beutiful.

Staff was friendly, but that's the best that can be said. At $600+ nightly, you would expect a higher level of quality. While staying there I witnessed one of the most nasty displays ever behind the bar in the lobby. A tank top wearing male employee was exposing his underarms in aggressive manner, in the face of a female bartender. In front of guests. Simply disgusting. The most memorable part of the stay? Not quite. .

I will say that the rooms are comfortable. Well appointed and clean. Mattresses were good. View of the Gulf compliments of God. Can't give the hotel credit there.

The restaurant is one of those order, pay, take a number and go sit at a table somewhere operations. Did I mention the rooms were $600 per night? Food was decent and servers were attentive enough.

The most memorable incidents were both involving housekeeping. Housekeeping manager needs to be terminated for the attitudes of staff, IMHO. First incident was at the pool bathroom. I jumped out of the pool heading to the nearest bathroom. I had no time to wait. A female housekeeper was entering to clean the bathroom at the same time I was attempting to enter. At 4 and 5 star hotels, the guest would be allowed to zip in. In this case, the housekeeper literally threw her arms across the doorway to prevent me from entering while loudly exclaiming "NO" as she angrily glared. Unprofessional to say the very least.

OK, housekeeping incident number 2. But first, I had not earlier mentioned that this hotel wishes to charge a premium for the privilege of being a guest, but also wishes to save a ton of money by only occasionally servicing your room. Pay more, get less? A really great deal for the owners. I will say that you could always get clean towels delivered to the room when needed.

Since housekeeping was not going to service our room, I left the "Do Not Disturb" placard on the door the entire stay. How coincidental that at 9:30 am on the morning of checkout, I hear a knock on the door. I opened the door to find a housekeeper there, asking when we were to check out. Checkout is 11 or 12, and we were actually nearly ready to leave. I asked the housekeeper why she knocked before checkout deadline with a DND on the door? I looked down and to my surprise, the DND placard that had remained faithfully on the door for four solid days had mysteriously disappeared. Amazing!

In sum, I would consider staying at this poorly run, overpriced, mismanaged hotel if it were the only available place to stay within 100 miles.