This hotel has it all! Location was great, Breakfast was hot (even during Covid) Fishheads food and gulf view was incredible. You don't need to leave the resort as Fishheads has a very broad choice of food options. More
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This hotel was saved only by a great restaurant on site, Fish Heads, and convenient beach access. Check in was easy. Room appeared to be clean. No Wifi, TV nonfunctional, and in room phone nonfunctional as well so unable to call front desk for assistance. Used my cell to phone front desk to report issues, no answer. I walked to front desk, kind man said nothing he could do, to speak to manager next morning. Fortunately the restaurant and beach offered solace to my family of four. Had to go back to front desk same evening and get towels and bath cloths. Slept ok, noise level of pool subsided about 10 pm. Met with manager at front desk next morning and voiced my issues, she asked what I wanted, I simply asked for the amenities paid for to function. She knocked $100 off my stay. We stayed 3 days 2 nights no WiFi, not enough towels, no hard line phone to call front desk. We made it through and made some good memories, however this was our last stay here.
Thank you for taking the time to share this feedback with us, litenin77. We apologize that our customer service did not satisfy your or your family's expectations. We set a high standard for ourselves and are truly sorry to hear that that standard was not met during your recent stay. We understand that the heightened health and safety measures at our hotel can be inconvenient, and we are doing everything we can to make sure our guests are not negatively impacted during their stay. Your happiness is our number one priority and we hope to one day have the opportunity to create a better guest experience with you in the near future. Thank you, Jessie
This hotel was so fun. We felt like we were on the set of Hawaii five-0.
Very clean and some nice updates. The staff were helpful, friendly, cheery and accomadating. The whole atmosphere of the place was relaxed, fun and welcoming.
The beach was perfection, white sand and pristine water plus beautiful fish in the crystal clear water. Bring snorkels or stop at a thrift store in Pensacola and get one. Watch the hazard flag on the pier or on your phone to know beach safety status.
Several outdoor showers to help with keeping sand outside.
The splash pad, giant Connect 4 game, corn hole, fire pits and outdoor hammocks were great. Also two inviting outdoor pools.
We used the ice machine. Breakfast had hot options. Other hotels in which we have stayed recently did not have hot options.
The air conditioning was ice cold, VERY NICE!
Easy walking distance to ice cream and restaurants.
Thank you so much for letting us know about your recent getaway here with us, Bobbie! We are so pleased that you had such a wonderful time in our clean facility with its many amenities! We look forward to welcoming you all back again soon! ~Jessie
We were going to stay 3 nights but left after 2,
The pools looked fun for kids but too overcrowded for us. Beds were clean and comfortable. Breakfast at “fish heads” was a small pre made omelet or biscuit and coffee, the view while eating breakfast was great. Maintenance workers stayed busy, we had a few issues but they were handled. I won’t stay there again, but if your a family with young kids on a budget and want a good location this should work for you. Room cleanliness, not so much, we were told ahead that there would be no housekeeping & to let front desk know if we needed anything, but if they knew ahead that we would be there 3 nights then maybe they could of left more than the little mini soap and shampoo sample, we went to Walmart and bought soap and cleaning supplies for the room and for us. The Hotel refunded our last night because of an incident that happen, it’s not their fault but it sure ruined our vacation.
Thank you for taking the time to leave us with your thoughts about our hotel, Provthree. We are truly sorry that you didn't enjoy your stay with us. We take your comments seriously so we can improve our guests' experience here with us. We appreciate your concern regarding the cleaning and sanitizing standards at our hotel. The safety of our guests and team members is paramount, and we continue to strive to make your stay as clean and safe as possible. We will forward your comments to our management team so that we can better serve you and future guests. Thanks again, ~Jessie
I thought this Hotel was good for it’s price point. It’s centrally locates and on the beach too!
Pros:
On the beach
Fair price
Front desk staff were very nice
My kids loved the pool and giant connect 4 game
Breakfast was decent, but did come with your stay.
Rooms were clean
Even though it is a motel style hotel I felt very safe.
Cons:
I recommend spending the little extra and getting the GULF view room!! I paid for the sound view and even though I could still see the water my view was primarily that of the parking lot.
This is at no fault of the hotel- people did not tend to pick up after themselves. There are trash cans everywhere but some people you just can’t teach manners to I guess
Again not the hotel’s fault, there are cigarette butts everywhere. The hotel has little stations where people can discard their cigarettes, but for whatever reason people are too lazy to use them.
Due to covid housekeeping is not cleaning rooms- which is fine except for the sand. The front desk brought me a vacuum to use through the week, so that was fine.
Misc:
Bring lawn chairs or something to sit on- I would also bring a portable tent or umbrella. they are not part of the property on the beach and you have to rent them-$40 per day
The hotel does not have a gym
If you forget sunscreen the hotel does not have a shop- go to Alvins they have everything you need for the beach even umbrellas you can stick in the sand
They do not have washers to wash clothes so if you need to do laundry you have to go off the island.
All in all our experience was a good one I would go back only next time I would get the gulf view!!!
Thank you so much for taking the time to leave us your thoughts about your recent stay here at Beachside Resort, MSovich! We are so pleased that you had a positive experience here with us and on the beach! We look forward to welcoming you back again so you can make more wonderful memories with us again soon! ~Jessie
I just need to give the front desk clerk Sean a 1000/1000. He is such a pleasant person omg. We need more people like him in this world. I would definitely recommend this resort. And ask for him. He rocks!
Thank you so much for the great feedback! Sean is a great asset to have on our team! We can't wait to have you visit again!
