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nicolajackson4
London, United Kingdom

Not good

2.0 of 5 bubblesReviewed 10 Jun 2018via mobile
We were very disappointed with this hotel. Many things were broken or almost broken- the toilet flush, fridge, window didn't lock on the ground floor and the room/bathroom wasn’t very clean.

It wasn’t family run as advertised on Booking. We were checked in by one very young girl from USA whom we saw once and never again. There was no room safe and nobody around at reception for the two days we were there to ask any questions. We had no WiFi as advertised and we were on our own with no information about the area. Even when we wanted to check out there was nobody there or no way to leave the key so we had to leave our room unlocked with the key in there! Not a good a way to run a business, we wouldn’t recommend it!
Date of stay: June 2018
Trip type: Travelled as a couple
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    Reviewed 20 March 2019 via mobile
    Google Translation

    Date of stay: March 2019
    Trip type: Travelled as a couple
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 18 August 2013
    Google Translation

    Date of stay: April 2013
      • Value
      • Location
      • Rooms
      • Cleanliness
      • Service
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.