Review of Chachachá Rainforest Resort

Our stay at Chachachá Rainforest Resort was nothing short of spectacular—truly the best hotel experience we’ve ever had! From the moment we arrived, the staff made us feel like family with their warm, attentive service.

While every single staff member was amazing, we had the most interactions with Luis, Fabian, Greiving, and Patricia, who were all incredibly friendly, professional, and helpful. They went above and beyond to ensure our stay was perfect. At the bar, Dina was simply fantastic—her energy and cocktails were unforgettable!

At the restaurant, Dennis, Karin, and Antony exceeded all expectations with their outstanding service and attention to detail. They made every meal feel special, catering to our needs with such care and enthusiasm. The arroz con camarones was the best dinner I had during my stay—absolutely delicious! I am grateful to Anthony for having it done specially for us. Karin thank you for making my cafe con leche with expreso every day.
While I would recommend adding more traditional Costa Rican food options to the menu, everything I tried was incredible.

The property itself is absolutely to die for. Nestled in the rainforest, it’s a paradise of lush greenery, stunning views, and serene beauty. Every corner of the resort feels like a dream, and the peaceful ambiance made it the perfect getaway.

If you’re looking for a combination of breathtaking scenery, exceptional service, and a truly memorable experience, Chachachá Rainforest Resort is the place to go. We can’t wait to return! Highly recommend!
Saludos a todos de Dany y Yailin del 403. :)

Gorgeous hotel amidst the rainforest! Bungalows were spacious and luxurious, natural hot springs were wonderful, poolside bar with cocktails a treat and morning yoga was amazing! Highly recommend - great for traveling with younger kids or teens as a family. Exploring the property is a must including the on site waterfall and hiking trails. A very special hotel with wonderful service in a gorgeous spot in Costa Rica!

It was our second time to Chachagua Rainforest Hotel and sadly the resort is showing some wear & tear, most of the staff seemed new and it was not the peaceful rain forest experience we had hoped for. Upon check in we were told we had booked the family house about a 20 min drive from the resort (impossible to get to when you have no car), thankfully he got it wrong. The front desk also told us the hiking trails were open but most of them were closed due to the rain fall. We were in the same family villa 309. The paint touch ups are terrible, the wooden doors are incredibly hard to close, they had to be slammed shut. The outside furniture is stained, ripped and falling apart. The family wooden table on the back deck had been removed and pool tiles are missing.
The main restaurant had been renovated but has no atmosphere and the food is rather average. We spent lunch and dinner in the bar area by the hot springs. We can't thank Maikol Picado for caring about our stay and experience. He is the only one who told the large John Deer tractor driver by the hot spring area to stop work on day 3, so we could finally enjoy our lunch in the tranquility of the rain forest. There was a second tractor on site clearing plants of a morning, not what I expected to wake up to in the rain forest. We also need to thank Dennis for kindly allowing us to borrow his personal umbrella, since other guests had taken off with our 2 umbrellas.
In hindsight we should have stayed 3 nights instead of 5 nights, perhaps tried something new. We did see a lot of wildlife in their natural habitat around the hotel without doing an expensive tour which is always an added bonus.
Sadly the hotel is not promoting this tour but I stumbled across Finca La Esperanza Coffee & Chocolate Tour on Google Maps, it is a gem! The best thing about this tour, it is walking distance from the hotel, 15 minutes across the river and up the hill. If you want an authentic, non-touristy, fun, interactive experience, this is the one for you. It is a Costa Rican family run farm. They are warm, hospitable, kind and we had an amazing afternoon with the hands-on process of making chocolate & freshly brewed coffee. I have a whole new appreciation for my morning coffee. Make sure it is on your tour list if you stay here, book on their website.