Not Worth the Price

Chachagua Resort looks great on the website, but don’t be fooled. It might have been nice when it was first built, but it’s not maintained well. For the price, you expect a higher standard, but the reality is disappointing.
• Rooms & Facilities: The rooms feel outdated, and maintenance is lacking. Expect broken fixtures, worn-out furniture, and issues with plumbing. It’s not dirty, but it’s far from the luxury experience they advertise.
• Service: Staff are friendly but seem understaffed, overwhelmed and there’s little attention to detail.
• Food: The restaurant is average at best, with overpriced meals that don’t match the quality. The breakfast is basic.
• Location & Experience: The surroundings are beautiful.

For the price, you can find much better options in the La Fortuna area. Chachagua Resort is running on past reputation but hasn’t kept up with maintenance or service. If you’re looking for a true rainforest escape, look elsewhere.

Review of Chachachá Rainforest Resort

Our stay at Chachachá Rainforest Resort was nothing short of spectacular—truly the best hotel experience we’ve ever had! From the moment we arrived, the staff made us feel like family with their warm, attentive service.

While every single staff member was amazing, we had the most interactions with Luis, Fabian, Greiving, and Patricia, who were all incredibly friendly, professional, and helpful. They went above and beyond to ensure our stay was perfect. At the bar, Dina was simply fantastic—her energy and cocktails were unforgettable!

At the restaurant, Dennis, Karin, and Antony exceeded all expectations with their outstanding service and attention to detail. They made every meal feel special, catering to our needs with such care and enthusiasm. The arroz con camarones was the best dinner I had during my stay—absolutely delicious! I am grateful to Anthony for having it done specially for us. Karin thank you for making my cafe con leche with expreso every day.
While I would recommend adding more traditional Costa Rican food options to the menu, everything I tried was incredible.

The property itself is absolutely to die for. Nestled in the rainforest, it’s a paradise of lush greenery, stunning views, and serene beauty. Every corner of the resort feels like a dream, and the peaceful ambiance made it the perfect getaway.

If you’re looking for a combination of breathtaking scenery, exceptional service, and a truly memorable experience, Chachachá Rainforest Resort is the place to go. We can’t wait to return! Highly recommend!
Saludos a todos de Dany y Yailin del 403. :)

Gorgeous hotel amidst the rainforest! Bungalows were spacious and luxurious, natural hot springs were wonderful, poolside bar with cocktails a treat and morning yoga was amazing! Highly recommend - great for traveling with younger kids or teens as a family. Exploring the property is a must including the on site waterfall and hiking trails. A very special hotel with wonderful service in a gorgeous spot in Costa Rica!